Monitor Medical, Inc. 25511 Budde Road, The Woodlands, TX 77380

"Writing this for my husband. We have been trying for 2 days now(with 4 phone calls) to get a call back regarding his CPAP machine. The pressure setting has decreased and unable to get it back to the original setting, making his snoring and apnea back in an uncomfortable state. messages left on the answering machine are not returned."

"I have never had such great service from Charles. He is amazing . I probably drove him nuts because of calling him 4 or 5 times. His voice makes you not so nervice. I want to thank him so much Dana Patterson I am adding to my message. Once again I had to bother Charles Crump. He is always delightful charming and fixes my problem everytime 10 stars for Charles"

"Great customer service! Very knowledgeable and friendly. The technician spent a great deal of time explaining my machine and parts to me, how it works, and how to maintain it. I never felt rushed. When it was time to reorder supplies, I was contacted in advance and asked what/if I wanted to order. Great experience - no complaints!"

"There are many details in fitting a CPAP mask and Charles Crump at The Woodlands location is a master technician that can help you sort through these details in order to get a proper fit. A lot of people you talk to in the CPAP world have not had personal experience with the equipment and therefore their advice to a newcomer is sometimes not helpful. Charles Crump has used these devices for 11 years and can speak your language. He is worth seeking out."

"Initial introduction this group is very evasive and unprofessional. Avoids directly answering questions and tries to manipulate customers to into a quick sale. Crappy used car salesman tactics. I will be glad to change my review if the situation is different but for right now I would not walk but run away."