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River Birch Counseling Center
1284 Jungermann Road, St. Peters, Missouri, United States
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About the River Birch Counseling Center
River Birch Counseling Center is a leading mental health institution located in St. Peters, Missouri. Our dedicated team of licensed therapists and counselors provide a wide range of services to help individuals navigate through life's challenges and improve their overall well-being. Whether you are struggling with anxiety, depression, relationship issues, or any other mental health concern, our compassionate staff is here to support you on your journey to healing and personal growth. Visit us at 1284 Jungermann Road to start your path towards a healthier and happier life.
1284 Jungermann Rd, St Peters, MO 63376, United States
Opening hours of River Birch Counseling Center
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of River Birch Counseling Center
"I've been taking my daughter here for 3 years. I have never had a problem with billing or insurance. My daughter's counselor has been an invaluable resource who has walked with us on this up and down journey the whole time. I have nothing but glowing remarks for everyone I've been in contact with."
"If I could leave zero stars I would. This counseling service is currently under investigation for insurance fraud after several incidents this summer of filing claims for care to my children which were never actually rendered. The counseling service had billed these as full therapy sessions when all that had really happened was a brief phone call during the pandemic, stating that the counselors were not available. On top of this, the counselors themselves have gotten mixed up in a matter with my ex-wife, where they were deliberately submitting false documents to the court about our children, trying to help my wife with custody because they were friends were her family. An absolutely horrible place, avoid at all costs."
"Terrible. Habitually unproffessional management of schedule. Counselors seem generally uninterested in progress of patients. I regret giving them any money, ever, as they did not address issues my son was having AT ALL. They reportedly didn't ever discuss the issue which was why he was going in the first place. I, myself, also attempted to be seen for counsel and on the day of my first appointment I was informed that my counselor would be leaving for the day. (MY APPOINTMENT WAS TOO LATE FOR HER LIKING THOUGH IT WAS MY ONLY AVAILABILITY.) If you value your money, mental health or self-respect DO NOT go to River Birch."
"Our experience with River Birch has been a great one. My family members have seen various counselors in the office and each one has offered expertise and strategies to cope with all that we have been seen for. Each counselor truly listens with compassion and understanding. Additionally, communication is crucial and the counselors go above and beyond in maintaining this with my family and I. I highly recommend River Birch Counseling for anyone needing a competent counselor who is truly vested in their patient."
"I brought my son to this location to see Brigitte, and during the time he spent there she was more concerned with money that was ALWAYS paid than she was with my son, she would not start sessions on time yet they would end at the time that they should if it started on time. She stated that I should text he to set up appointments yet failed to respond to those messages, then once I called into the office to schedule the appointments she never acknowledged the texts about the appointments only constantly messaged about copayments that were always paid. When we came in initially I brought my mother to sign up for autopay for my copayments and she said it was unnecessary, and then my mother also offered to prepay for the rest of the year and they declined. However I still received repeated messages about copayments and bills all less than $60 per my insurance. When my son was in there she also provided a sheet showing how much it would cost for her if she was needed for court including a 1500 deposit and all of the fees would be doubled if she would be on vacation. After addressing my concerns she stated maybe I needed to find a new therapist, especially since in Jan she would be lightening her case load and she wouldn’t be able to take guarantee he would be able to be seen by her even though she knew the severity of the situation at hand. The day after Christmas she text me and told me she would be dropping him as a client because she would be lightening her load. My son is in SERIOUS need of therapy and I was assured he would be in excellent care when I called over 30 therapists, clearly all she cared about was the money and not about her patients I would NEVER recommend anyone bring their child to this woman if they were in serious need of help. She simply doesn’t care about anything but money."
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