LifeStance Therapists & Psychiatrists Saint Peters
255 Spencer Road, St. Peters, Missouri, United States
About the LifeStance Therapists & Psychiatrists Saint Peters
LifeStance Therapists & Psychiatrists Saint Peters is a leading healthcare institution located at 255 Spencer Road in St. Peters, Missouri, United States. Our team of dedicated doctors and health professionals are committed to providing high-quality mental health services to our patients. Whether you are seeking therapy, counseling, or psychiatric treatment, our experienced therapists and psychiatrists are here to help you on your journey to better mental health. Contact us today to schedule an appointment and take the first step towards a healthier, happier life.
Photos of LifeStance Therapists & Psychiatrists Saint Peters
255 Spencer Rd Suite 101, 102, and 201, St Peters, MO 63376, United States
Opening hours of LifeStance Therapists & Psychiatrists Saint Peters
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of LifeStance Therapists & Psychiatrists Saint Peters
"We will never use this office again. You cannot get through to speak to anyone on the phone and they refer you to the online portal. We've had several messed up bills and when you call the billing office no one answers. I put my number in for a call back and was never contacted. Gave them my daughters new insurance card, which they made copies and still ran the visit through the old insurance. Now we have a $225 bill that cannot be resolved because no one answers the phones! Very unprofessional"
"Could not recommend this place less. Absolute barricade from talking to my doctor, who I actually greatly enjoy. If you need a refill prescription, call a few weeks prior to request because it could take that long. If you request first thing on a Monday, they may not send the prescription over by Thursday and say the doctor hasn’t responded to the request yet. Please find someone else that actually is responsive. Have received flat out incorrect and inconsistent advice before while trying to get a prescription in a different state. Really need to train the people who take calls better."
"Waited over 2 months to be evaluated then get a call less than 24 hours before my appointment that the nurse practitioner is not available and I will need to be rescheduled for the next month since she is so backed up with appointments. Obviously they don't need my business. Very poor customer care."
"My family has dealt with this company for over 2 years. The therapist are wonderful. The billing department is horrendous. If you attempt to speak to someone in the billing department it could take weeks. Today (6/2023) -I received a bill for services that ranged from 12/2021 to last month. Sporadic visits. We have paid for visits during this time. Why it took them 1.5 years to bill these specific visits is beyond me."
"This place has gone downhill. My wife's condition is deteriorating and we now get less and less attention. All you can do is leave a message on the portal and wait 3-4 business days for a reply. That is a poor standard of care for sick patients...FOLLOW UP - I was contacted after leaving this review. Things marginally improved...We've moved on to another Dr. office. we now get answers and call backs within hours. If all you need is a pill, life stance is fine. If you really need help, go elsewhere."
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