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Cypress Physicians Association
13215 Dotson Road, Houston, Texas 77070
About the Cypress Physicians Association
Cypress Physicians Association is a trusted healthcare institution located at 13215 Dotson Road in Houston, Texas. Our team of dedicated doctors provides high-quality medical care to patients in the Cypress area and beyond. With a focus on preventative care and personalized treatment plans, we strive to help our patients achieve and maintain optimal health. Whether you need a routine check-up or specialized treatment, Cypress Physicians Association is here to meet your healthcare needs with compassion and expertise.
13215 Dotson Rd, Houston, TX 77070, United States
Opening hours of Cypress Physicians Association
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Cypress Physicians Association
"I had been a patient with Cypress Physicians for years .I really liked my physician, as she was always kind to me, and I felt I could trust her. After falling ill in April of 2023, I called to make an appointment with my doctor. But I was told that she was no longer my doctor, because 3 years had passed since my last appointment. They now considered me a new patient, despite still having all of my information on file. In addition, she wasn't accepting any new patients. I tried to explain that my last appointment was just before the pandemic started. I was too busy taking care of (and losing) family members to take care of myself. Now I was ill, and I had no choice. But I was turned away, even when I requested other doctors. They wouldn't even let me make an appointment with a PA. I had received NO notifications prior to my attempt to make an appointment: no warnings, no email or phone call, nothing. I've read other reviews, and I see that other former patients have had the same problem. If they're going to drop patients after a predetermined amount of time, they owe it to their patients to AT LEAST give them a heads up, rather than waiting until they need a doctor to lower the boom on them."
"Incredible doctor (St Michel) but absolutely HORRIBLE appointment attendant. I was told I could not be seen for the next four days and would need to go to the ER. When i said my co-pay was $500 for ER, the attendant said that was not her problem, have a nice day and hung up on me. I will take my insurance, my co-pays and business somewhere else. I hope my call was recorded today 1/5/23 at 8:28am."
"I started going to cypress physicians back in 2007. That means I’ve been a patient for over a decade and had visited many times between 2007 and 2019. But because we had a pandemic and I had the luxury of staying at home and the luxury of good health, I didn’t visit the office for what I’m told is now just over 3 years. So now I woke up on Christmas day horribly unwell and I try to make an appointment two days later with what I thought was my doctor’s office. I would understand fully if they were too busy to fit me in but instead, I’m told that because I haven’t been there in over 3 years, I have to start off as a new patient and they won’t take new patients for a month. This is despite the fact that I’m clearly in their computer for them to even tell me when I last visited. This is despite the fact there was a freaking pandemic during that time. This is also despite the fact that I’d been a patient/customer for over ten years. I guess if you’re not bringing money in semi regularly, you’re not a patient. So when sick and after Christmas at a very busy time, I had to drive around town trying to find an urgent care that would take me. I will never, ever return to this office even though I really liked one of the doctors. Patients aren’t just faceless numbers, exceptions can always be made, and I’m not going anywhere where they care so little about people."
"I had an appointment with Jaclyn Eyre on 11/28 scheduled for 8:30am. I checked in online and arrived early. I waited in the waiting room until around 8:45 before being called back, where they took my vitals. I was then put into a room, and waited there until about 9:30, and still had not been seen. I opted to leave the appointment, because I was not planning to have to wait an hour for an 8:30 am appointment. They then still had the nerve me a $30 copay for an appointment that I did not have. I plan to change my primary care physician."
"My experience has been wonderful. Dr. St Michel is awesome! I feel very comfortable with her and I trust her. She listens to my concerns and takes them seriously. I appreciate that. The nurses and staff are very nice. I felt like I was old friends with the young lady who took my blood. I never have to wait long. Rooms are clean and the office is organized."
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