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Metropolitan Family Practice
1303 McCullough Avenue, San Antonio, Texas 78212
About the Metropolitan Family Practice
Metropolitan Family Practice is a trusted medical institution located at 1303 McCullough Avenue in San Antonio, Texas. Our team of dedicated doctors and healthcare professionals provide comprehensive and compassionate care for patients of all ages. From preventive medicine to chronic disease management, we are committed to promoting the health and well-being of our community. Visit us at Metropolitan Family Practice for personalized and quality healthcare services.
Photos of Metropolitan Family Practice
1303 McCullough Ave #135th, San Antonio, TX 78212, United States
Opening hours of Metropolitan Family Practice
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Metropolitan Family Practice
"RUDE they need new office staff who ever they have answering the phones need training if you hate your job and your not able to have good communication skills and get easily annoyed by simple questions that are being ask then maybe this isn't the job for you"
"I was a patient before wellmed took over. Once they took over I was neglected by the staff. I had to call today to get a refill on my medicine. I recieved my medicine but was promptly told that I was no longer a patient and had to move on. I received no email or call about my pending boot. I asked the staff of they thought what they did to me was okay. I was met with I'm sorry but you are no longer a patient here! Don't go here even if you have wellmed. The staff quality has fallen off!"
"The office is unprofessional and unorganized. I made an appointment with Dr. Shaw in January for March unfortunately he decided to retire and scale back on patients and I wasn’t informed about it until the day before my appointment. I then rescheduled it with a PA Bryla Simpson who refused to take me in 15 minutes late after I called 1 hour ahead letting the office know that I would be 15 minutes late due to traffic while driving in from out of town. The office desk claimed to never have gotten the message or call when I clearly spoke to someone on the phone who pulled up my information and said they would make a note that I was in “transit.” I was referred to Dr. Shaw from a friend with great reviews of him but was warned about the unprofessionalism of the office management. They stopped carrying her insurance provider BCBS and also didn’t tell her until the day before her appointment. I would. It recommend this office or Bryla Simpson."
"BAD FIRST IMPRESSION. My wife and I made an appointment to see Dr. Shaw 2 months ago. On the day of the appointment we got a call from his office at 8:00am verifying our appointment. At 10:00am we got a call that he would not be in the office. If this is the way that his patients are treated then my pregnant wife and I certainly don't want to be among them. Time taken off from work with a cancelation a few hours beforehand is not acceptable and not professional. I WOULD NOT RECOMMEND THIS DOCTOR."
"Terribly ran office... Office manager Illeana doesn't know how to run an efficient professional office. Twice now I've been called and told my appointments have been canceled. How hard is it to stick to a schedule? I have had an appointment scheduled for a year now. I let it slide rescheduling once but then to get a call on a Friday canceling my appointment for the following Monday, after I already called in a verified that morning, is super unprofessional. Dr. Kumar is a great Dr, but the staff and office workers obviously don't know how to manage a simple schedule. They obviously don't care about their patients. I've had to rework my schedule twice now to accommodate their inadequacies. I was told that's the best they can do. Obviously the best they have to offer is bottom of the barrel management."
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