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MedFirst Primary Care
6402 North New Braunfels Avenue, San Antonio, Texas 78209
About the MedFirst Primary Care
MedFirst Primary Care is a leading healthcare institution located in San Antonio, Texas. Our dedicated team of healthcare professionals is committed to providing high-quality primary care services to patients of all ages. We offer a wide range of services, including preventive care, chronic disease management, and acute illness treatment. Our convenient location at 6402 North New Braunfels Avenue makes it easy for patients to access the care they need. At MedFirst Primary Care, your health and well-being are our top priorities. Schedule an appointment with us today and experience the exceptional care we have to offer.
Photos of MedFirst Primary Care
6402 N New Braunfels Ave, San Antonio, TX 78209, United States
Opening hours of MedFirst Primary Care
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of MedFirst Primary Care
""I've had a frustrating experience with this doctor's office. I was initially told my orders would be sent right away, but almost 10 days later, they still haven't been processed. I'm currently in significant pain, and unfortunately, I haven't been able to reach a doctor to discuss my lab results. This delay and lack of communication are causing me a lot of concern. I hesitate to leave a negative review, but it's crucial for others to be aware of these issues before choosing this clinic.""
"Dr. A is fantastic but the staff is extremely disorganized, poorly trained, and completely oblivious to the concept of giving patients a good experience. Three staffers where at front desk area when I arrived. One was busy chatting with another patient, the other two were busy talking to each other. I stood there for several minutes and no one cared to acknowledge me until their conversations were finally over. A “hello, welcome, we’ll be with you in a moment” would have been enough. I was then directed to sit in the nurse appointments waiting area. It didn’t take long to be called in; but was frustrating to immediately be told that the scheduling staff made a mistake because the kind of test I came in for needs to performed early in the day. It was the middle of the afternoon. Thankfully the nurse felt bad that my time and hers had been wasted, so she offered to squeeze me in on a day that’s convenient for me. Go if you want a great, friendly, and professional doctor. Skip if you expect the place to be run by people who know what they are doing."
"Two weeks ago I came down with Covid. I quarantined as required for 5 days as suggested. Since then I have had major congestion and my ears hurt with pressure. I went to this facility and the provider made me feel very stupid. She came in and looked at my ears and just said, your ears are fine. I tried to ask questions but she cut me off and said no infection, your ears are fine. She said take zertec and Flonase spray. I informed her I was already had been doing that. I told her in the past the Dr. Would have to give me a medrol steroid shot to help my ears when I had ear problems. She snapped At me and said, at your age, you do not need that shot. It could reverse the covid back active. My age is 56 not 66, not 76. She made me feel I was wasting her time. I only went there because my primary was not seeing patients at the moment. I tried to ask again,what do I do? She said, go to a ear specialist and walked out of the room. I have never felt less than from a provider before. Obviously, she hates her job! I would not have gone to just pay a co-pay to get told nothing."
"I switched to this location when my doctor retired in 2020. My first visit was a virtual visit and Dustin Deemer was very thorough. Just saw him today, in person and again, very thorough with everything. Explaining everything so I could understand. He addressed all my concerns. I am very pleased that I had to switch doctors!"
"Called to make a same day appointment with my PCP and the receptionist with the nastiest attitude told me my provider was on a half day and I am not allowed to see any other providers... Making it seem like it was my fault. My favorite part of the interaction: "We can refer you to an urgent care because you can only see your assigned provider." "Ok, which urgent care should I go to?" "Whatever one you want." She had the nastiest attitude, didn't offer me the next available appointment and frankly wasn't helpful. This was not my first bad experience with their front desk staff and I will be finding myself another PCP. As a healthcare provider myself, I understand policies and being busy but the attitude is not excusable."
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