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American Medical Home Health - San Antonio
San Antonio, Texas 78228
About the American Medical Home Health - San Antonio
American Medical Home Health in San Antonio is a leading health institution located in the bustling city of San Antonio, Texas, United States. Specializing in providing top-notch medical care in the comfort of patients' homes, our dedicated team of healthcare professionals is committed to delivering exceptional services tailored to meet each individual's unique needs. With a focus on promoting wellness and independence, American Medical Home Health strives to improve the quality of life for all patients in the San Antonio area.
Photos of American Medical Home Health - San Antonio
4241 Woodcock Drive B 101-A, San Antonio, TX 78228, United States
Opening hours of American Medical Home Health - San Antonio
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of American Medical Home Health - San Antonio
"Simply said: Making a complaint to the BBB. This agency should be shut down immediately. It is simply a money laundering business making money off of ill people......shame on you"
"This is the 2nd time we have worked with AMHH, with Claudia in particular. She has always been extremely thorough and helpful, as well as very professional and responsive with anything we need. She helped us with answering and making sure my husband is being seen by a nurse. I would strongly recommend her to anyone to advocate for patients. She goes above and beyond & she truly does care!"
"As many others have stated, if I could give this company zero stars I would. The nursing staff has been great, however the schedulers and anyone else you may speak to are HORRIBLE people.i had a dressing that was supposed to be changed every 7 days, there has been multiple occasions that I went DAYS longer than supposed to whichever to me getting a skin infection and a blood infection due to their negligence. If you want yourself or your loved one to continue to live and get better medically, find a different home health provider. I tried for a whole week to get ahold of someone on the phone and everyti.e I called I got transferred to the same scheduler who was actively sending my calls to voicmail.i left multiple messages each time I called and no one ever reached out to me. They don't care about the health or well-being of people. They only care about money. And if that's how they want to run a home health company, then they need to be put out of business."
"If I could give this company no stars I would. I think it’s fair to start with the positives and then I’ll go the negatives. Positives: 1) The admission nurse was friendly and gave more insight to the company. Negatives: 1) Extremely difficult to get in contact with someone. And if you do get in contact with someone they are rude and don’t seem to care about your issues. 2) Nurses phone you late into the evening letting you know that they’ll be there the next day only to be late. 3) Nurses lied to the company about attempts to contact us for care. 4) They were supposed to help with supplies but they never appropriately did. I say appropriately because they did eventually (2 weeks before being discharged from them) give me supplies but it was the wrong supplies. 5) They sent over a nurse when a colostomy change was needed but the nurse said she didn’t know how. So I’m wondering what is the point of counting that as a visit and sending her if she can’t perform the skills of her job. Honestly this list goes on and on and I can all day but I’ll spare you all those and will just say this: Bring yourself or your family member anywhere else. If this is the only home health company your insurance company approves then you are better off not even getting home health."
"I am only giving a 1 star so, I can write a review but, they don't even deserve a star. It is so hard to even speak to someone and when they do answer you ask to speak to intake and they transfer your call and it goes to voicemail and for what they don't even call back. The only time I got to speak to someone the first time was to a Maria I gave her all my information regarding my husband and she said let me look into it because its pending and she said I'll call you back well to this day no call back from Maria. Then I call today and same thing my call got transferred to Priscilla but, of course went straight to voicemail once again so I called again and this time a gentleman by the name of Tommy from another department was kind enough to help me out and that was the only reason I got to speak to Priscilla and she has not been no help at all. Every question I ask all she has to say is waiting on paper work??? That needs doctor's signature. I can understand that but, if you work in intake one must know how to handle that type of situation. So frustrating the big key here is COMMUNICATION WITH THE PATIENTS OR FAMILY MEMBERS. Thumbs down to this home health agency. and today is Friday so, even if they get the correct paper work that they say they are missing they will probably wait till Monday to do anything about it. Because it Friday."
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