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Lauren Koss Hensley, MD
1875 Dempster Street, Park Ridge, Illinois, United States
About the Lauren Koss Hensley, MD
Lauren Koss Hensley, MD is a reputable medical institution located at 1875 Dempster Street in Park Ridge, Illinois, United States. Dr. Hensley specializes in providing expert medical care and personalized treatment plans to patients seeking health and wellness services. With a focus on promoting overall well-being and addressing individual healthcare needs, Dr. Hensley and her team strive to deliver compassionate and comprehensive care to all patients. Whether you are in need of a routine check-up or specialized treatment, Lauren Koss Hensley, MD is dedicated to helping you achieve and maintain optimal health.
Photos of Lauren Koss Hensley, MD
1875 Dempster St Suite 330, Park Ridge, IL 60068, United States
Opening hours of Lauren Koss Hensley, MD
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Lauren Koss Hensley, MD
"I just wanted to start by saying Dr. Hensley is the best obgyn that I have had over the years. She is very personal and does not show any judgment. I appreciate her for everything and making every appointment I have the best experience. I remember one time I missed my appointment and yes the nurse called to advised and when I asked if I can still come in they made an exception. I live an hour away and will continue to travel to see her."
"Ob/Gyn care at this facility is so careless. At the time of delivery, I suffered complete motor function loss to my Right leg. There was no explanation, sent me home in a wheel chair. After searching for answers from other doctors, I was finally able to walk nearly 6 months later and never returned to this facility again. Please do your research before trusting your care with this place. One more thing, the availbility to see a doctor or even a NP is ridiculous, they wont see the patient until months in, the care is trash."
"I had my first OB appointment scheduled with Dr Hensley and I never got a call until close to 2 hours past my appointment time. When someone did call, They were more eager to cancel my up coming appointments, drop me as a patient and move on to the next thing. My appointment wasnt a priority for Dr Lauren Hensley or her team. If you are ok with your appointment time not being met until hours after, no communication and disorganization, this is the practice for you. I should note while I was waiting I did call 3 times to see if something came up and no one had an answer. One lady told me that a nurse would call in 10 minutes but that never happened. Come to Dr Hensley and her team if you want poor patient care. I do want to note, this is the first time I’m expecting and this is the first impression form this team. I was severely disappointed to see the positive accolades on the advocate webpage and then experience this. That’s why I felt the need to post to share the reality of what you can expect from this group."
"Dr Hensley is very professional and easy to communicate with. She has good bedside manner and genuinely cares about her patients. I highly recommend her. All the staff are very nice."
"I was referred to this group bc I heard positive things about one of the OB their practice. The two OBs I've met are fair. The first OB was friendly but had very little experience. The 2nd OB was Dr.Hensley. She was professional but not very friendly. This is a group of multiple doctors and you see whomever is available and there is no continuity of care. At my first meeting, the 1st OB recommended a therapy to start at my 2nd appointment but at my second appointment, Dr.Hensley did not mention it at all. Then the first OB forgot to submit a referral for the procedure I was to have at my 2nd appointment so I had to wait at the office for the paperwork to go through. Also, dr.Hensley was going to send a prescription to the pharmacy but she forgot to do that. I called the office and left a message with the answering service, but still nothing. Days later, I spoke with a nurse practitioner and she told me she would be sending it, but she also failed to do so. My final decision to seek another practice came when I had an unexpected event. I called the office and the front desk told me there were no openings for emergency and told me a nurse will give me a call back. About an hour later a nurse called me and said she will speak with the doctor about my situation and call me back. Then 3 hours later she called me back to tell me that the doctor doesn't know what it is, but it's probably nothing so just monitor and come in if symptom worsens. I told her it's not very assuring to hear that "we don't know what it is but it's probably nothing so don't worry about it and just keep monitoring." The overall impression of this practice is that the OBs don't really care for you like their OWN patient. You are in a pool of patients that these OBs see when they are scheduled to work."
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