Valley MedClinic - Carlos J. Medrano, MD 304 South Jackson Road, Edinburg, TX 78539

"Always there for their community when you need them most!! Just about the most calm, stress-free clinic I’ve ever set foot in. So lucky I found them :)"

"My mom is almost 80 y/o and she walked in to this office last week. The woman working behind the counter was aggressive, hostile and extra unfriendly. She did everything she could to keep my elderly mother from even making an appointment just because my mom couldn't come up with any symptoms. MY MOM JUST NEEDS A DOCTOR!!! She is elderly and has various conditions that require a Dr, but the woman-worker JUST DIDN'T CARE!!! We quickly walked out in fear. She walked in to make an appointment, but as often happens; the Doctor may be highly rated, but the office staff is working hard to keep potential patients from being treated."

"This doctor refused to see me after not seeing him for a year! He did me a great favor because my family doctor is now Dr. Melva Palacios and her two PA’s who are fantastic! I highly recommend them!"

"I went with Dr Medrano on 4/26/22 . He was so attentive and his nurse Chis was so wonderful they made me feel so comfortable and there really wasn't a long wait . Dr. Medrano explained everything clearly and he also took the time him self to take down all of my medical history him self . He even asked me to keep him and his office up to date on how I was feeling and if there was any change"

"This office is ran by Dr Medrano and his wife Chris. They are too small, not knowledgeable or have customer service skills to be dealing with a large volume of patients. You would think that because I personally picked them as my doctor, they would provide me medical attention. But I was turned away because of a policy that was never explained to me. A policy that is not stated anywhere in their office. They didn’t even try to help me or provide alternatives. They try to train new girls in the front but nothing can be up to par with how Chris does it on her own (but again large volume, she needs help).The girl in the front that day was so stupid but no one wanted to own up to her mistake. Never coming here again."