Northwestern Medicine Huntley Family Birth Center - Labor and Delivery

"All in my experience was great. Dr beall and nurse Jordan were amazing. Tho I had a nurse named Corey who was very judgemental about the medication I was prescribed that I have been on for almost 4 years now. Not only did I come on yhe hospital with my prescription this nurse Corey lied to me and asked if she could see my prescription to show it to the pharmacy and she never returned with it. When I asked her about 2 hours later what was going on she said that the hospital is going to prescribe me the medication and they are going to keep mine locked up until I leave. After I was discharged the nurse took it upon herself to contact dcfs . Great hospital with a bad apple in the bunch. Hopefully they get rid of her"

"I was basically left to take care of myself after my delivery.. the staff was not attentive whatsoever and at times made it clear that I was bothering them when I called them in for help. Really wish I had a better experience as it was my first labor and delivery."

"Very disappointed. After my daughters C-Section they just gave her a room and disappeared. No explanation on the way they work there. Found out on our own that if a family member is not with the patient they are on their own to take care of themselves. They do not care if you eat...didn't even get a menu till day 2. Ordered dinner on day two and never got the food. No one has the same answer to a question. Asked for ibuprofen for a headache it never comes. Didn't care to make sure the patient has compression socks on after surgery. Really I can go on but this is enough.....so frustrated! On the positive side...we had 2 kind & good nurses within the 3 days. Is it the Hospital or is it the staff? I believe it's a little bit of both. I hope they get it together soon and care for their patients like they should. Also too many assistant's to assistant's. Very young girls that I'm sorry... do nothing and know nothing."

"I would like to say, regarding my labor and delivery, the process was beautiful and i enjoyed all of my nurses, especially Ana who took her time to explain and answer all of my questions as a nervous first time mom who was being induced due to preeclampsia. This is for the postpartum nurses. Specifically an older woman by the name of Patty, maybe Peggy. She was absolutely vile to me when I was already in a vulnerable state as a ftm, who was alone in recovery. She made me feel like I was dumb for asking questions. She scolded me for not knowing when and how often to feed my newborn. She also rarely checked in on me, and when she did she never asked about my pain management or anything of the sort. She actually lied during a shift change and told the daytime nurse she had asked me about my pain but I was okay. When i heard her say this i spoke up because i WAS in pain. I said, “actually can I please have some motrin?” She audibly sighed and said “ you were literally just asked 30 minutes ago “. And so what if i was? But that was not the case as she had not checked in on me at that point for 4 hours, during that time she changed my babys diaper without my asking my consent which I found very strange. She questioned about my Home life, and if im going to have any help. Im assuming because I am a younger mom and was alone during recovery majority of the time. Over all a very unpleasant woman. Postpartum recovery is not a pleasant experience. You are sore, sleep deprived, overwhelmed with emotions, and learning something completely new. I understand its just another day at work for this nurse, but for us mothers, this is supposed to be a beautiful and blissful time. This nurse really robbed me of that. I hope she can find some compassion within herself."

"I am leaving my review for Sherry (Cheryl) in the nursery. She is the kind’ve nurse you hope for to take care of your baby. She is one you can leave the hospital, trusting your baby is in top notch excellent care. She calls herself aunty Sherry and she truly is just that to all of those precious babies! I cannot even write how exceptional she is. I hope she gets recognition for loving what she does, because it’s nurses like her that make a difference. I will call Monday to let the manager know as well! She deserves it!"