One Hour,

9710 Interstate 35, San Antonio, TX 78233

"Bryan at One Hour was great. I had condensation leaking from the AC vents in several rooms. Other companies gave me quotes for thousands of dollars to replace all of my duct work to fix the problem. Bryan found a few issues with the current ducts and gave me a very reasonable quote to fix those issues. Bryan walked me through what was planned to be fixed using the itemized quote he created for me. On the day of the work, they arrived on time, and it took them about 4 hours to complete the work. They took pictures of the before and after and showed me the pictures at the end of the work they completed. He described why the fixes were necessary and how the fixes would solve the condensation issues I was having. Bryan has excellent communication skills and was very polite."

"Woke up to an uncomfortably warm house and called at 6am on a Saturday, figuring I'd get a recording about their hours of operation. Instead, I got an answer, and they dispatched a service tech - Jonathan showed up about 9am and Nathan joined later in the day. They stayed until seven in the evening to make sure the system was operational. Highly impressed with their responsiveness and tenacity."

"Bryan with One Hour Heating & Air Conditioning of Pflugerville-Austin came on one of the hottest days of the week when we didn’t have air conditioning and saved the day. He fit us in last minute and was able to quickly diagnose the problem, find a part that would work, fix it and then stayed until he was sure that our house was cooling off. I would recommend Bryan to anyone and everyone and cannot thank the team at One Hour Heating & Air Conditioning of Pflugerville-Austin enough for fitting us in today. Thank you!"

"$10k for complete 14 seer 3.5 ton unit!! This did not include new plenum or air ducts! For the next 2 years, each maintenance visit, they tried to sell us something new. Each summer without fail, unit stops working& needs to be flushed! Fast forward 3 years later, just got word by another Co. That air ducts are infested with mold & they will fall apart if vacuumed, must be replaced! Another $1800! Chaching! Should have realized DURING INSTALL when BRAND NEW TECH was receiving step by step instructions BY PHONE!! DO NOT RECOMMEND THIS SHADY CO!"

"This company replaced all my air conditioner ducts on two a/c systems. The installation included larger, more efficient ducts, electronic filters, a zone system and UV light systems to keep the ducts clean. The installers were very courteous and respectful; they worked for 4 days in the attic in 100 degree weather. Installation quality was excellent. We did have a couple of problems but the company was as good as their word. They responded quickly to my complaints and corrected all problems immediately. I would definitely call them again."