H&R Block

"Great experience with her first time,"

"Although the tax prepare was nice. I do not feel as if he did his due diligence to help me get a decent refund. As a person who has done their own taxes for years and when I decided to go to a tax preparation place my refund was extremely low. He also didn’t figure in my self employment. I will never go to H and R block again and I don’t recommend anyone else go there for a basic tax preparation I paid over $150. Never again!"

"Do not let Larry do your taxes. He made mistakes on our return (one of them was adding an extra digit to our income). I told him to let me review the return before we sign or file it. He agreed. Then, a few days later he filed our erroneous return without signatures or permission. Larry admitted his mistakes and apologized, but now I need to get it all fixed. Now I've called 3 times trying to get a manager to help and no one will call me back. This is very frustrating. Larry called me back once, but I told him I'd prefer to deal with a manager. When I called in today (again) the receptionist put the phone down, but I heard the entire discussion with the assistant manager saying she didn't want to talk to me and that I needed to talk to the manager, Sophie, who is out sick today."

"Sree was extremely helpful! It’s my second time filing taxes and she was extremely helpful in answering my questions and correcting my mistakes from last year. Definitely recommend her to anyone!"

"I'm a currently TurboTax customer and am looking around at other options for filing my taxes. I called this branch because they're close by and had great reviews. I left a message and was promptly called back. That's where the good part stops. The rep that called me was unprofessional, in a hurry, and was overly pushy towards the online option (even though they're apparently separate companies). The biggest takeaway from our conversation was that I simply wouldn't be doing my personal or business taxes with them and would proceed with more caution regarding the remaining H&R Block branches."