North West San Antonio VA Clinic
9939 Texas 151 Access Road, San Antonio, Texas 78251
About the North West San Antonio VA Clinic
The North West San Antonio VA Clinic is a healthcare facility located at 9939 Texas 151 Access Road in San Antonio, Texas. This clinic is part of the United States Department of Veterans Affairs and provides medical services to veterans in the area. The clinic is committed to providing high-quality care to those who have served our country. The official website of the clinic ensures that all information provided is secure and encrypted for the protection of patients' privacy. Visit the North West San Antonio VA Clinic for comprehensive healthcare services tailored to the needs of veterans.
Photos of North West San Antonio VA Clinic
9939 Texas 151 Access Rd, San Antonio, TX 78251, United States
Opening hours of North West San Antonio VA Clinic
Monday:
06:00 - 17:30
Tuesday:
06:00 - 17:30
Wednesday:
06:00 - 17:30
Thursday:
06:00 - 17:30
Friday:
06:00 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of North West San Antonio VA Clinic
"Usually when I come to this VA, service is good. I came in on 5 Oct to have a urine specimen done and I could have do it. I even let the lab tech who drew my blood know this beforehand. He gave me a bottle of water and I still couldn’t go after a while, so I put the cup in the metal drawer in the bathroom and let the staff know I was unable to go and would be back on the 6th to try again. I was told that my order was cancelled because I refused to provide a sample and that is not correct. I told the lab staff to correct it and was told that it would for their system only and it would not be in my records. This is incorrect and I know they can edit the comment. I called and left a message for my team that ordered the test to inform them that I didn’t refuse to take it. It was later in the day yesterday and I only had so much time to do a sample before they closed as a staff of the lab told me. Either way it needs to be corrected"
"This new facility is amazing and my first experience with the location, facility, staffing, care, cleanliness, all just blew me away. I wish I could get into my primary care office so promptly. My appointment was at 14:00 and I was called back to triage at 14:01. I was completed with vitals and the nurse by 14:13. The doctor spent over 30 minutes with me. She asked questions, she listened and she demonstrated empathy along with all the staff. Such an amazing improvement over past experiences. KEEP IT UP!"
"Waited an hour and a half which was ridiculous. However I later found out it was a scheduler who made the error not the actual hospital. Otherwise this would have been 3 stars. The nurse was amazing. My doctor not as much. I went 2 almost 3 months without Medication only to be told she had not seen the notes from me or the pharmacy. If not for the scheduler and doctor the rest of the place would have gotten 5 stars. The front desk, nurse, labs etc were good, professional and the place is nice, clean and beautiful. Lots of parking and easy access. Location is a huge plus for me as I live near sea world and the other hospitals were pretty far. This one is super close which is another bonus. I feel when I change my PCM to a more observant one and double check my appts BEFORE going, it will make this a very good hospital for overall."
"Only been here once since coming from the Audie Murphy one. A standout for sure is there is plenty of parking. It wasn’t as busy since I went in the morning. The staff was helpful in the front in finding out where you need to go. They were unsure of some service open time such as labs. It is very clean and open space."
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