H&R Block

"Came in early March in order to amend a couple of taxes and do back taxes for prior years and first time me to wait a couple of weeks despite me having a deadline to get them done.. Came back a couple weeks later at the end of March and they took my W-2s and asked me to email my info they needed (1099-B and 1099-G) and promised me that they would do them. Came back on April 15 - Good Friday and asked to speak to Carol McHan, the woman who took my W-2s and never did my taxes, and I was told by some underling that I couldn't see Carol because she was "busy" (I doubt that) and was told to wait MORE and that I would get a call over the weekend. Never happened. Close on Monday the 18th and my W-2s were never returned. Have to call the Memorial branch. Memorial employees argue with me and refuse to even call me back or find a resolution. Extremely bad service between different locations. I do not recommend. They had a month and a half to get the job done and they failed and left me in the dark the entire time."

"Not very happy with H&R block this year. I had an appointment booked, text message and email confirmed. Yet, the gentleman did not show up. The front desk was very apologetic, she even called the person but to no avail. After 20 minutes of waiting I had to leave and use a different method for my taxes. After I left I would've expected an text message, email, or phone call explaining the situation or something. I got nothing and its been five days since. I made special arrangements to go during the day and I got nothing in return. I am still, till this day, not happy with how I was disregarded. I do not like leaving bad reviews, but I have no other option since I did not get a follow up response from their office."

"Safe, secure, fast and easy. I was looking for a place to file my taxes. This is it. She is the one. ⭐️ I have been using Lita Joseph for over 5 years. Thank God I have found her. She is amazing. My dad also is using her for her services and he is extremely picky and a hard person."

"The evaluator made several mistakes on our return. We had to go in and sit with her to correct her mistakes. I'm not 100% confident the return is correct still but we're so exasperated that we just filed. I wish I could have actually reviewed the work she did on the tax forms."

"Frederick is literally the nicest guy!! He is so informative and sweet! He seriously cares about you as a human! He remembered things about my personal life from last year and this is only the second time I’ve been to him! He is phenomenal!"