The Cruise & Travel Planner
209 East Elm Street, O'Fallon, Missouri, United States
About the The Cruise & Travel Planner
The Cruise & Travel Planner is a premier travel agency located at 209 East Elm Street in O'Fallon, Missouri. Our dedicated team of experienced travel experts is committed to helping you plan the perfect vacation, whether it be a cruise around the world or a relaxing getaway to a tropical paradise. With personalized service and attention to detail, we strive to make your travel dreams a reality. Contact us today to start planning your next adventure!
Photos of The Cruise & Travel Planner
209 E Elm St Suite #12, O'Fallon, MO 63366, United States
Opening hours of The Cruise & Travel Planner
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of The Cruise & Travel Planner
"Diane was outstanding to work with from the beginning to the end. I never take time to do reviews but I had to for this!!!! Our request was not an easy one…….My husband and I were taking a trip of a lifetime! We were going to Italy/Switzerland to sightsee but also mainly to search for answers. Why did My husband’s father immigrate to America when he was only eighteen years old from Lugano Switzerland? Does my husband have any living relatives? Because of the language barrier we also needed a translator and Geneologist to help us find this small little village where my husband’s dad came from and any relatives. We got a travel plan a couple months before and then 10 days before we left we got our itinerary as to what we had planned hourly/daily. I had several requests and Diane handled every one of them. From the time we got off the plane in Milan we had Outstanding service!!!! The drivers were on time and kind!!! The hotels were outstanding. We had a travel agent who spoke English and lives in Milan, Roberta who called/texted every 2 to 3 days to make sure we were ok. Roberta was great! My husband left his glasses in a drivers car, she handled everything and he brought the glasses back to us!!! Julia, the tour guide in Milan was very knowledgeable! Roberta (another Roberta) in Lugano made my husband’s dream come true. We went to the village where his dad was from and we met his first cousins. We were so happy with everything that my son who is going on a honeymoon to Italy is now using Diane Mason to schedule it. If you want to have a great vacation, use Diane Mason!!! You will not be sorry!!!!!"
"Diane and Jim were a pleasure to work with from start to finish. My husband and I knew we wanted a Caribbean honeymoon, but with so many options, we weren't sure what was best for us. We talked about what we were looking for, and she chose the perfect location. We booked before the start of the pandemic and they were so helpful throughout all of the rebooking and the steps it took to travel during a pandemic. I highly recommend them and am happy to say they will handle my vacations from here on out! Thank you both again for everything!!!!! It was PERFECT!"
"Diane and Jim are some of the best people I've ever worked with. Aside from the fact that they will take care of literally every single piece of your travel needs, they make sure that you are taken care of and protected every step of the way. They have always found us the best deals around and I have referred them to countless friends and family members over the years. If you are looking for piece of mind when you travel, look no further than The Cruise and Travel Planners."
"I have used Jim and Diane’s service for over 15 years and they continue to be my “go to” travel agents. They’re very professional, friendly, and organized, but what I like about them the most that stands above all other agents is they get to know you and your travel needs. I’ve done over 15 cruises with them and all I need to do is call to attain a quick quote, which prices tend to be low, and the rest is done. They have all my info on file and can quickly execute on your reservation. That custom service is hard to find. I’ve recommended many family and friends to them and they’ve continue to use their service as well. Give them a try and I promise you will not be disappointed."
"I have worked with Diane Mason at The Cruise Planner for several years and she has been wonderful to work with. She has helped me with cruise and land-based planning (both domestically and internationally), as well as excursions, for multiple trips per year. Diane is professional, knowledgeable and reliable. She not only makes the experience easy during the booking process but follows through every step of the way. I highly recommend her!"
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