Pachis & Associates, Inc. American Family Insurance

"From one agent to another - Stacy Verden was cheerful, helpful and solved the issue quickly. We are in Ohio, and it is really great when you have to work with another agent on a client move to have that agent be so helpful and courteous. I hope she felt the same way about me!"

"We have 8 corporate policies with Pachis & Associates. I have been working with Stacy Verden the past several months getting our payments squared away. Our company transition has made things difficult for us, to say the least. Stacy has helped figure it all out and even got us set up on auto pay going forward. She has been very knowledgeable with all her systems let alone ours. She is very prompt and very communicative, along with having a great personality she has been an absolute joy to work with. Thank you Stacy for all your hard work!"

"We've been with Trevor's office--Pachis&Associates--for over 20 years and have only good things to say. They are professional, friendly, responsive and always provide us details about our policies and always try to save us $$ where they can! I feel very secure having our home/auto/umbrella/rental policies with Pachis & Associates. Stacy Verden is great to work with--very friendly and great with communication! Highly recommend."

"I just had a most efficient and very pleasant account review with Laurie Hamilton. She raised some important issues, and we adjusted my coverage accordingly. I said to Laurie--and I'll repeat it here--that I've had exceptional service from American Family (and, specifically, with this group headquartered in Libertyville, Illinois) for 30+ years. Their response to my requests has always been practically instantaneous. I wouldn't dream of taking my business elsewhere. Their price is fair (and I enjoy the discounts I can earn), and they treat me like royalty. I'm a huge fan. :)"

"I wanted to share my very positive experience obtaining insurance from this agency. I initially worked with Trevor and Laurie. They took the time to patiently go through all of the options available to me and my family, explaining the nuances and answering my (many) questions along the way. During follow up sessions Laurie really went to bat for me to guide me through the whole process and get things set ups. I want to publicly thank Laurie for helping me navigate the waters of my specific needs and for being exceptionally patient and tenacious. What a great and knowledgeable advocate to have on your side if you are looking to change policy or explore new coverage. Highly recommended!"