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Donald Klank American Family Insurance
524 West Mondamin Street, Minooka, Illinois, United States
About the Donald Klank American Family Insurance
Donald Klank American Family Insurance is a reputable insurance agency located at 524 West Mondamin Street in Minooka, Illinois. As a trusted provider of insurance services in the United States, we are committed to protecting your family and assets with tailored insurance solutions. With our team of experienced agents, we offer a wide range of insurance products including auto, home, life, and business insurance. Our personalized approach and dedication to customer service set us apart as a reliable choice for all your insurance needs. Contact us today to learn more about how we can help you secure your future.
524 W Mondamin St #7, Minooka, IL 60447, United States
Opening hours of Donald Klank American Family Insurance
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Donald Klank American Family Insurance
"Don, Patty and Patty are the best! I wouldnt go anywhere else! They are always so easy to work with and get things done really quickly. Cheers to 10 more years with them!"
"Excellent service. Have used them my whole life, and they have been nothing but helpful, whether it's opening up a new policy or filing a claim."
"Like the old saying goes, you get what you pay for. As some have stated they are not the cheapest rates but I know I can count on them and American Family Insurance. They are like an extended part of the family and they always ask how the family is doing. Yes, there is a $5/month charge if you pay monthly but you can save that if you pay for the year. But the rates are competitive and we got a huge discount during the time of Covid-19. We even had a friend whose house burned down and he got a check almost immediately to start replacing stuff and for hotel stay. We have never had a claim denied. Even when we had wind damage to our roof, everything was said & done within a month after our roofer turned in the quote. And for the bad reviews, I'm guessing these people don't know how insurance works. Lord knows, I have been cancelled by Allstate before."
"I would actually give them zero stars if I could. Worst experience of my life not to mention the money I lost switching to them. Agent will promise you the lowest rates and then after you have signed up all of a sudden everything turns upside down. I got home and auto insurance from them thinking I was going to save money. Agent said the home insurance process will take about 2 weeks to process. So I scheduled the same effective dates for my home and car insurance policies, which was around 20 days later. The inspector came to our house, took pictures and said he the office should have the report in a week. After a week a called agency back. She never returned my phone calls. So I called them again and they confirmed that my home insurance was approved. After a month I received both auto and home policies in the mail. After 3 months I got a letter from insurance that my home insurance will be cancelled. I called Agency, and no return calls. Finally she picked up the phone after calling her 20 times. She said the policy was cancelled because I lived close to a brush fire prone area. It took them 3 months to find that out? So I decided to cancel my auto as well since my rates will increase without the home policy. Guess what, they charge 10% of your total policy amount if you cancel within a year of your policy. And look at your statements, they charge $5.00 monthly transaction fee if you pay your car insurance monthly. And they charge monthly Interest on your home insurance if you don't pay in full. This was the biggest mistake of my Life!"
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