Winnetka Thrift Shop,

992 Green Bay Road, Winnetka, IL 60093

"Normally I love checking out this thrift store with a wide variety of nice things! However, my last experience on Friday, Feb 10th, was very disappointing as my friend and I were deeply insulted by the sales clerk as we walked in the door. She immediately felt compelled to comment on my friend’s expression as he greeted her with a friendly hello. She said he looked mad, had a “funeral home face”, and his expression looked like most people on the north shore. She wouldn’t stop commenting on his face and her take on what he must be thinking. We were having a really nice day together until then. She was very unprofessional and insulting. We were both dumbfounded that someone would speak to a potential customer that way or really ANYONE. Since we didn’t feel welcome, we left as quickly as we could. Do better or at least keep your thoughts to yourself."

"First of many visits! They sell all sorts of things besides inexpensive beautiful and good quality clothing: books, kitchen, bath, car and body care, even some electronics. And the best of all, the staff is wonderful! The ladies are super helpful. I honestly left feeling like I left yoga class or therapy."

"A lovely thrift store with many wonderful treasures. The sale of donations support a wonderful team of therapists who help people needing treatment on a sliding scale. Great group of people who run the shop and make it look pretty. Be sure to check out the holiday and seasonal openers which people line up for."

"The clothes there are good but I’m sure you could get less expensive clothes at other thrift shops nearby. To be fair though, the clothes are probably at least 70% percent of what they were bought for. I was looking for cute skirts, but did not find any here. They have fitting rooms, which was really nice. I only ended up leaving with a pair of leggings."

"Cute little thrift store with neatly arranged collections of clothes, home decors, and housewares. Clean and well-kept. Excellent customer service, with warm and friendly staff facilitating one's discovery of little gems. We left a coat and Kat the manager graciously stayed beyond the normal hours to help us retrieving it."