CertaPet

"It's always been a pleasure to work with them. Totally worth it, definitely recommend. Fast and easy, prompt responses, reasonable prices. My therapist is great, she really cares about me and helps me with other resources as well."

"I needed a letter for my 70 lb dog to be allowed into a condo to live, as an ESA. Condo limit was 20 lb.I found the intake excellent, with appropriate questions asked. As a retired family physician, I was most impressed with the phone interview. I didn’t feel rushed, the counsellor seemed to really care, and I ended up with a perfect letter to allow my dog in. A year later, I need a renewal for the condo, and it was seamless- not even expensive when you consider the work that goes into the process. I have recommended certapet to many people in Canada and it has always been effective, easy to use and professional. Thank you!"

"CertaPet proved to be an exceptional platform. Navigating their website was a breeze, thanks to its user-friendly design and clear layout. The therapist assigned to me demonstrated kindness and professionalism throughout the process, offering personalized support and valuable insights. The overall ease of the process, from the initial assessment to the timely delivery of the ESA letter, was impressive. CertaPet not only prioritizes efficiency but also ensures a secure and confidential exchange of information. If you're seeking a seamless and compassionate experience CertaPet comes highly recommended for its outstanding service."

"Absolutely the best service around. The process went exactly as you would expect. I panicked at one point and had to call customer service. They actually returned my call. The person was so helpful. The psychiatrist scheduling was easy and she called right on time. I was stuck at work and had to call her back; no problem! After talking to her she answered all my questions and added my second dog. This was a great decision. I wish I had done this a long time ago."

"I am pleased so far! I haven't had to use it but all my daughters live in apartments and I can't leave my Presley behind so we decided to do it the legitimate way. I really wish people would read the notes they provide. They have 2 business days (not 2 days) to reach out to us to schedule. I filled out the paperwork on Friday afternoon and by Monday evening everything was completed. Therapist was knowledgeable. One thing I liked is all the questions they ask. It is very thorough. Remember, it's okay not to be okay!"