The Adolescent Center and Mental Health Services
3730 Kirby Drive, Houston, Texas, United States
About the The Adolescent Center and Mental Health Services
The Adolescent Center and Mental Health Services is a leading health institution located at 3730 Kirby Drive in Houston, Texas. Our center believes in the power of changing thoughts to change the world, as famously quoted by Norman Vincent Peale. Specializing in adolescent behavioral health services, our multidisciplinary team offers a range of services including therapy, psychological testing, support groups, and medication consultation. We also provide long-term mental health treatment plans tailored to each individual. If you are seeking support for yourself or a loved one, please feel free to reach out to us at our River Oaks Tower location.
3730 Kirby Dr tower suite 904, Houston, TX 77098, United States
Opening hours of The Adolescent Center and Mental Health Services
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 16:00
Sunday:
Day off
Reviews of The Adolescent Center and Mental Health Services
"While the people here are friendly, my experience was that this clinic is generally unreliable, and when dealing with healthcare, a lack of professionalism to this degree can be really damaging. The reports were late (and required multiple follow-ups from my end), the results seemed to not make sense (and it's hard to get them to explain), and appointments are cancelled last minute / postponed drastically because they often forget to send you something you need beforehand. Once you're in with them, it's not even like you can go anywhere else, because the state of healthcare in this country means that you can't find appointments elsewhere for months out. As the other reviews mentioned here, the people who work here are very nice and friendly, so I won't give it a 1 star. But it's undeniably a frustrating experience overall, because they do not seem to have a firm structure (or any structure) in place for managing day-day operations. - Want a test result? Be prepared to call and show up in person multiple times, only for them to say "It looks like a form was supposed to be sent out, but it wasn't - let us figure this out and get back to you". Spoiler - they won't get back to you (and it's always a mystical "form" that's the hold up) - Have an appointment? 50/50 chance it gets canceled last minute, because of tech issues, or because they didn't do a prerequisite yet. It'll get postponed by a few weeks minimum - Need a test result? Something that should take 1 (maximum of 2 months) is probably going to be 6-8 months TLDR: People are nice, but somebody really needs to show some leadership and clean up operations here."
"Absolute waste of time. Tarkitha, Brooke, and Akalita are simply not very knowledgeable in diagnostic criteria and are not thorough and conscientious in their work. What a nightmare. Dr. Valerie is sweet but the clinical staff under her are completely clueless. Now I need to wait months before we can get a second opinion which wouldn’t be necessary if they did their job properly. This is not doing right but these kids at all. Very unfortunate. I would not recommend seeing anyone here unless you want to have a poor experience."
"The therapists are bad. We tried two and my daughter felt like she had ti make the effort to talk. Communication is awful! You can't reach anyone."
"ZERO communication from these people. Its been 3 weeks since my son's appointment and I have NOT gotten any calls or emails regarding anything. I called to speak to a manager and was told she will call me back. Here it is 2 days later and still no call back from the "manager". I am going to call my son's pediatrician to submit in a referral for us to go somewhere else. This is ridiculous! How do they make an accurate diagnosis from a 45 min appointment and then not communicate at all with the parents WEEKS afterwards."
"DR.Maxwell is the most amazing, supportive, kindhearted, personable, doctor I have ever been to. Her office and the amazing individuals in the office were comforting and kind. I am so thankful for her. What a great experience!"
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