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Crash Champions Collision Repair
5919 Westheimer Road, Houston, Texas 77057
About the Crash Champions Collision Repair
Crash Champions Collision Repair is a trusted car repair institution located at 5919 Westheimer Road in Houston, Texas, United States. With a team of skilled technicians and state-of-the-art equipment, we specialize in repairing vehicles that have been involved in collisions. Our goal is to restore your vehicle to its pre-accident condition and get you back on the road safely. Whether you need dent repair, painting, or frame straightening, you can count on Crash Champions Collision Repair for high-quality service and exceptional results.
Photos of Crash Champions Collision Repair
5919 Westheimer Rd, Houston, TX 77057, United States
Opening hours of Crash Champions Collision Repair
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews of Crash Champions Collision Repair
"Firstly, they're communicative at the onset - I will give them that. However, they were not at all comprehensive with their quality check of my vehicle... December 26th - they received my vehicle from my insurance co. as a result of hydroplaned collision damage to the left front side December 27th - I visited the shop for a walk around of my vehicle and to sign authorization paperwork. I was told that if any additional damage or concerns were found other than cosmetics once it was lifted up, I would be notified and they'd add it to the work. January 8th - my vehicle was ready January 9th - I went to retrieve my vehicle and specifically asked the receptionist if there was additional work done beyond initially discussed - she advised only adding a stripe to match designs I left confident that they had done a comprehensive quality check of my vehicle, so that I would leave their lot whole and safe. January 11th - the right rear tire blew out on the highway and busted the side panel and back bumper of my car. In all the time they had my vehicle, were the other tires not inspected to determine safety and readiness for the road AFTER a hydroplaning accident? Once I returned my vehicle to them that day for inspection and questioning, Lam advised as he looked at the shredded tire: "this tire is from 2017. We recommend that tires be changed at least every seven years." THEN WHY WAS THAT NOT DONE, REVIEWED, OR SHARED WITH ME WHEN I RETURNED TO YOUR LOT?! Of course, both insurance co. and Crash Champions take no fault in the incompetent work because "it's on the opposite side of the vehicle" (Crash Champions) and "if the shop didn't do a full quality check, that's on them" (insurance co) What's the point of either of you if I just have a good-looking car that is unsafe to drive after your work? My car is now at a different shop for repairs. Two deductibles within the same month because of sheer incompetence."
"Very friendly people who communicate well. I was obviously having a bad day but they were helpful and easy to contact during the initial evaluation process. Unfortunately my car totaled so I can’t speak to their craftsmanship, but would go back in the future if needed (hopefully it won’t be)"
"Crash Champions, specifically this location from my experience, was great! I worked with Lam, and he was we very communicative. Asked me what to look for and was reachable anytime I had questions or concerns. The result was beautiful body work and my truck restored to even better condition than it was before my accident. I highly recommend Crash Champions and Lam!"
"I booked here for repair through my insurance and I'm really glad I did. Everything from start to finish was made easy by my repair planner Lam Vu. He was really helpful and explained everything clearly. The work was done fast and the work done looks great. I would highly recommend this place and would come back here for any work needing done again even if it's not through my insurance company."
"I wanted to give a shout out to Lam, the service advisor. He was so helpful with walking me through the process, and kept me updated throughout the processed. Lam was honest and transparent about what cannot be done and made sure to let me know ahead of time the parts that were delayed. Ask for Lam, the service advisor if you swing by this location!"
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