Texas Quality Plumbing

"Very disappointed with these guys. They tried to gouge me. I had a pipe burst in two places in the backyard, they came out and quoted me $1,600 to fix it. I thought that was ridiculous so I asked them for a cost breakdown. After 30 minutes of the technician going back and forth with their main office he finally came back to me and said it was a fixed cost and couldn't provide me a breakdown. I told him that the price was outrageous considering the work involved might only take an hour and the parts were minimal. The technician then said he could cut the pipe and put a snake bite on it for a temporary solution. I said ok, how much. He quoted me $650. Again, outrageous. $650 quote for literally 5 minutes of work and a $10 part. I politely asked him to leave, but not before they charged me a $99 trip charge. I got another reputable plumber to fix the entire thing for $150 labor plus ~$300 parts. Again, very disappointed. I thought with the good reviews I would've gotten a fair price, but that was not the case."

"Great customer service! Cedric was very prompt and professional. He explained my options and explained the process for getting my plumbing issue resolved. Update about repair: Esteban came to my home and fixed my pipe without any problems. His work and professional was superb! He explained what he was going to do and did it! Very courteous and knowledgeable about my issue! One more great thing—He cleaned up after repairs and checked to make sure everything was back in order! I am so pleased with his work! I am very happy with his service! Will recommend! Thank you for everything!"

"I cant say enough negative things about the quality of Quality Plumbing. First off we had an appt on Tuesday they came out told us they would come back first thing with their supplies to fix our gas leak which was behind our stove. Wednesday comes around they never showed up even after numerous calls to the office they said oh they are coming and no one ever came. We called back on Thursday they said a Technician would come out then. Finally someone showed up around 4pm on Thursday. He made numerous cuts under my stove looking how to access the pipe that was leaking. He also took out a section of drywall in the garage without asking anything about it. To take this section of drywall they used a multi tool to cut it out which was fine. They unplugged my deep freezer which they never told anyone about and when i arrived home from work friday morning noticed my freezer was unplugged and all my meat was spoiled in the freezer. Technicans arrived on Saturday and i had told them i spent all morning finding an alterntive place for them to run the gas line which is showed in the pictures. I’m very unhappy with the service provided and the monetary value of meat i have lost. I hope ownership can reach out to me to correct this issue."

"Ruben and Steven were very professional. They came right on time and we right to the problem. Their communication was great the whole way through. I was very comfortable with their work and they made the process so smooth. Would love them to come back if any jobs in the future. Great company!"