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Tom Bax & Associates LLC American Family Insurance
7934 Mexico Road, St. Peters, Missouri, United States
About the Tom Bax & Associates LLC American Family Insurance
Tom Bax & Associates LLC American Family Insurance is a trusted insurance agency located at 7934 Mexico Road in St. Peters, Missouri. With a commitment to protecting what matters most to their clients, they offer a wide range of insurance products and services tailored to meet individual needs. Whether you are looking for auto, home, life, or business insurance, their team of experienced professionals is dedicated to providing personalized solutions and exceptional customer service. Trust Tom Bax & Associates LLC American Family Insurance to be your partner in safeguarding your future.
Photos of Tom Bax & Associates LLC American Family Insurance
7934 Mexico Rd, St Peters, MO 63376, United States
Opening hours of Tom Bax & Associates LLC American Family Insurance
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Tom Bax & Associates LLC American Family Insurance
"I have been with American Family for over 40 years and they have always treated me fairly. Last year my insurance went up drastically. I paid the bill because I have always been very pleased with this company. This year, it went up another $100. I called and talked to Lisa who took the time to listen to everything I had to say, she went the extra mile, called the home office and got the insurance back down to what it should be. Love you Lisa! May all good things come your way."
"I have had an account with American Family since 1993. I follow Lisa whom is working for Tom Baxter as of right now. She is the nicest most well informed agents assistant that you will ever meet. If you are looking to have great service open up an account with Tom Baxter’s office. You will not be disappointed. Please ask for Lisa she is the best."
"Only a 1 star rating because you can't give zero. After 15 years of loyalty to American Family, our soon to be former agents office chose to offer the most unexcepable customer service. My husband contacted the office a week prior to my contact, about unauthorized fees that had been charged to us and deducted from an account. Lisa chose to claim she had not spoken to anyone, I was wrong and had no idea what I was talk8ng about, and nothing additionally had been deducted. Absolutely unsatisfied with the games the agents office wanted to play, I contacted 800 AM FAM where I had nearly the same experience. Beyond poor customer service, no supervisor to be spoken to, and no one can do anything about your issue. Clearly, it was worth the extra $25 you thought would go unnoticed to lose 2 auto and a home policy you have had for 15 years. We can not change companies fast enough."
"I'll start by saying I have been with Tom and his agency for multiple years now, for many different things. Tom is a fantastic agent and very open with prices and all of the available discounts. The responsiveness of him and his team is unmatched, and they are always willing to help at a moments notice. couldn't be happier with Tom as my agent. Highly recommended for someone looking to find a great agent to build a nice relationship with."
"My agent at Toms agency was Tyler. He was competitive and willing to do what it took in order to find my fiancé and I the best rates one the home we just purchased. On top if that he was able to get us a super low insurance rate on both of our vehicles. 10/10 recommend using Tom Bax and his group!!"
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