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Cool Appliance Repair
15015 West Airport Boulevard, Sugar Land, Texas, United States
About the Cool Appliance Repair
Cool Appliance Repair is a trusted appliance repair service located at 15015 West Airport Boulevard in Sugar Land, Texas. Our team of skilled technicians is dedicated to providing fast and reliable repairs for all your household appliances. Whether your refrigerator is not cooling or your dryer is not heating, we have the expertise to get your appliances up and running in no time. With years of experience in the industry, you can trust Cool Appliance Repair to deliver top-notch service at an affordable price. Contact us today for all your appliance repair needs.
Photos of Cool Appliance Repair
15015 W Airport Blvd apt 434, Sugar Land, TX 77498, United States
Opening hours of Cool Appliance Repair
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
Day off
Reviews of Cool Appliance Repair
"On 9/6/23 i was scheduled to receive services from cool appliance. I was told the $20 heating element for my dryer would cost $320 to repair and the computer chip on my washing machine would cost $280… that makes $600 all together. This was after i received a $40 discount for “bundle pricing”. I was told it would be a $30 credit card fee, and was encouraged to pay cool appliance by cash app. I never, not one time, saw an itemized receipt showing me how much i was paying for parts labor and commission. After the first visit, my dryer immediately broke again. I was told i had a 3 month warranty on my parts so when the tech came back out a week later to install the chip on the washer i notified him it was broken yet again. After he left, neither appliance was fixed or broke shortly after. I called both cool appliance and the technician where i was told a) i did not have an open account and b) not to bother him on his day off. After starting a dispute on cash app for the scam services, i was called. presumably by the tech’s higher up. FIVE TIMES! back to back. while i was at work. I thought someone was at the hospital. no, it’s cool appliance suddenly wanting to do something now that i no longer want to pay for their scam services. I have now been out of a washer and dryer for almost A WHOLE MONTH! The tech texted me directly saying he would come by today, Wednesday. so i stayed HOME FROM WORK so i could be there to let him in. lo and behold he NEVER SHOWED UP! i cannot properly put into words how badly i was taken advantage of. i’m horrified that any of this is considered legal or how they run a business at all. i’m trying to dispute the charge with my credit card and cash app and i strongly suggest you AVOID AVOID AVOID!!!"
"Had a scheduled appointment between 8AM-10AM. Didn’t show up and I had to call them to ask where they are. The tech had not even left his previous job and instead he wasn’t sure if he could do the appliance uninstall. Unprofessional - would not recommend."
"Nurlan from Cool Appliance came to fix our dryer today. He was so thorough, responsive, polite and helpful. He even called before to find out what we knew so he could get the right part to avoid more time and a double trip. Stayed to clean it out and was just overall pleasant! I would highly recommend."
"Amazing, professional and honest service. Fadail fixed the freezer by replacing the compressor starter for $400. He could have inflated the service but didn't. Highly recommend service for all appliances. Seriously! You will not regret."
"I had an issue with my washer. I searched on the web and found these guys and it said they offered same day service. In about 1 hour they arrived from the time I called and had the washer fixed in less than an hour. They were fast, very nice and kept me informed throughout the process. I will be using them again!"
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