Star TV & Appliance Services 13955 Murphy Road, Stafford, TX 77477

"They called me a few business days after I filed an issue with InSinkErator, David came by the same day and replaced the unit fast and for free (covered by warranty). Would recommend for this type of fix, thanks a lot!"

"David has been working on our equipment for probably 20+ years now, and his service is always fast and efficient. I can understand why everything doesn't always go perfect, but David always does his best and I know him to be as honest of a person as you will ever hire. I Highly recommend his services."

"Sony 75” tv that had blinking red lights issue. Found out star was an authorized repair shop and that squaretrade approved them to check it out. Was quickly seen and they diagnosed it to being a faulty led part that is an expensive assembly to replace (and hard part to find). They worked with me to in getting the information needed to the warranty company. Would for sure come back and refer others in the area who needs an electronics technician."

"Small TV repair shop with Southern hospitality quality customer care srevice! Beats big business TV repair shops any day. I trouble shot my TV problem and personal research with technician, to possibly repair myself to save money and prevent purchasing a new TV. Technician replied with professional experience, and a repair offer that I could not refuse! Thank you very much!"

"My LED TV went black with a simple power failure. After researching online it seemed like this happened to my model often. Not being a TV expert I found someone obviously to fix it. 1. David did a house call to come look at my unit. He mis diagnosed the issue, saying he would have a part to fix the issue in TWO OR SO DAYS. After returning to his office, he said he actually needs to bring the TV to the office. So he took it and said that it needed further review. It cost $100 for this effort, even though it was no longer a house call. 2. After waiting nearly a week with absolutely no communication I started to ask what the deal was with frequent calls? Generally a business calls you to let you know the status on your prized possessions. David would talk to me for a maximum 10 seconds before forcing me off the phone. Again not good business. 3. After more repetitive calls, I'm told the part to fix my TV was "defective". However the TV couldn't be reviewed anymore because the lead technician was on "Spring Break" so for an entire week no work gets done. At this point two days have become two weeks. 4. 6-7 calls and 17 days later my TV is returned with a new part and $245 dollars lost. What do I get for my efforts? I scratched screen in which the company denies doing. I must have done it before hand, though I'm pretty sure I'd known if I'd have scratched my own screen prior to this. This company should be ashamed of themselves and I would advise everyone to stay away. (Update) I got a $75 refund for a $700 TV that was messed up. Sounds fair right?"