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Hobart Service
8120 Jetstar Drive, Irving, Texas, United States
About the Hobart Service
Hobart Service is a leading provider of commercial kitchen equipment repair and maintenance services located at 8120 Jetstar Drive in Irving, Texas, United States. With a team of highly skilled technicians, Hobart Service offers top-notch service for a wide range of kitchen equipment, ensuring that businesses can keep their operations running smoothly. Whether it's repairing a malfunctioning oven, fixing a broken dishwasher, or performing routine maintenance on a refrigerator, Hobart Service is committed to providing fast, reliable, and professional service to its customers. Contact them today for all your commercial kitchen equipment repair needs.
Photos of Hobart Service
8120 Jetstar Dr Suite 100, Irving, TX 75063, United States
Opening hours of Hobart Service
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Hobart Service
"I will applaud Hobart located in Irving, TX on getting my Berkel Mixer repaired in a timely manner. The robbery aspect of this service call is getting charged $320 travel charge (on top of the labor) to get to my restaurant that is a mere 16 miles from the local service office. $20 a mile round trip is absolutely unacceptable! I will call the corporate office and lodge a complaint. No other service that we deal with for repairs and maintenance (or deliveries) charges such an outrageous rate for trip charges! UPDATE: In multiple calls to both the Corporate Office and the Local DFW Office to discuss this outrageous trip charge, I learned three things. 1) This large corporation determines the local trip charge and does not care to discuss it. 2) the response to this Google complaint also falls on deaf ears. The number supplied is to the local office and it immediately runs you through the automated system that places you on hold for a minimum 10 minutes, and there is no one that really handles customer complaints with any timely response. 3) I contacted the local branch manager two weeks ago and was assured I would get a call from the next person(s) up the chain. It still hasn't happened."
"Just got run off the road by one of their vans. Van 156 jumped 3 lanes at a divide of little and green oaks. The driver nearly killed me so they could park outside the Walgreens and take a nap. Shame on you."
"Called for issues on a unit I was working on. Need technical clarification for the part order, was transferred to this branch and was asked to ask for service manager or any tech on-site to verify part needed. Receptionist who answered phone didn’t like that I asked for their service manager and quote said “ we don’t offer technical service for free, you would have to have to tell your customer to call for service”. They are making money off parts, they are doing themselves a disservice trying to monopolize their equipment."
"Set up a service call with them, they didn’t call my wife back for weeks. Then I call back again, and when I ask for tech support they say, oh we don’t have a tech support line for the general public!? We couldn’t get them out there, so I was trying to get some help from tech support to get our large mixer fixed. And most companies that manufacture equipment, ice machines, reach in freezers, etc. they all have tech support! Hobart just wants you to have to pay that $350.00 service call, and 150+ an hour for labor, and then mark up on parts as well. Not a pleasant experience, and our mixer still isn’t fixed yet!"
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