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Geek Squad
869 Northeast Mall Boulevard, Hurst, Texas, United States
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About the Geek Squad
Geek Squad is a technology institution located at 869 Northeast Mall Boulevard in Hurst, Texas, United States. Geek Squad Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you bring your tech to us or schedule an in-home appointment, we are here to help with installation, repair, and support for all your tech needs.
Total Tech Support is a membership program dedicated to providing comprehensive support for all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home, showcase what's possible, and create a customized plan for your tech and appliances.
We offer same-day repair services for Samsung and Apple devices, as well as computer and tablet setup, TV mounting, smart home installation, appliance repair, car electronics installation, gaming console repair, camera and camcorder repair, and more. Our Geek Squad Agents are available 24/7, 365 days a year to provide expert assistance both online and in-person at Best Buy stores.
Geek Squad Protection ensures that your tech remains in top condition beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to discuss any questions or concerns you have about your products and to discover the latest tech innovations. Visit our Geek Squad Intelligence blog for expert articles, helpful forums, and tech tips to help you troubleshoot and optimize your devices.
Photos of Geek Squad
869 NE Mall Blvd, Hurst, TX 76053, United States
Opening hours of Geek Squad
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 19:00
Reviews of Geek Squad
"Had difficulty with my printer and needed assistance. They were on time and did their job well. He was also friendly and we discussed other topics. Unfortunately, I will need another printer but that's not his fault. Great service."
"What a wonderful service? Lol, I had an appointment at 3:40PM and waited for more than 40 minutes to talk to one of the person there."
"Not only useless, but a waste of valuable time. Why wait until the customer has made a trip to the store before advising that they don't work on the phone that is being brought in for repair? I researched my phone problem on the Samsung website, and was directed to Geek Squad as an authorized repair site. So, I made my appointment online, and gave detailed information about the make and model of my cell phone and the problem it is presenting. I get to Best Buy, demonstrate the problem to the desk clerk, and he asks, "How long has it been like this?" Who cares? I told him that warranty wasn't the issue, that I just needed repair. I'm asked to wait. He eventually returns to have me sign an authorization to run a diagnostic on the phone, takes the phone to the back room, and tells me I can shop the rest of the store for 10 minutes or so. When he finally returns with my phone, he says that it passed all diagnostics, and even though he saw the problem, they only work on newer models."
"They absolutely saved me here! They set an appointment for the next day, and when I came in they were helpful and told me what I needed to replace to get my computer back up and running. They installed it for me at an amazing price and did an amazing job. Thank you, seriously!"
"Zero stars and a giant thumbs down to the horrible Geek Squad driver - license plate HGT7887 who pretty much forced me into an unsafe situation on the road. This fool driving so erratic I was forced to switch lanes in an unsafe manor- right next to a concrete hauler. With your brand plastered all over the vehicle - maybe you should have better safety standards and expectations for employee behavior. 10:37 am- precinct line road. Saturday am- 8/14/20. Do better. I’ll never use this service based on the apparent sub par hiring."
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