Prestonwood Kennels Pet Resort
13302 Schroeder Road, Houston, Texas, United States
About the Prestonwood Kennels Pet Resort
Prestonwood Kennels Pet Resort is a premier pet boarding and daycare facility located at 13302 Schroeder Road in Houston, Texas. Our resort offers top-notch accommodations and amenities for your furry friends, including spacious indoor and outdoor play areas, comfortable sleeping quarters, and personalized care from our experienced staff. Your pets will enjoy a fun and safe environment while you are away, with plenty of exercise, socialization, and love. Trust Prestonwood Kennels Pet Resort to provide the best care for your beloved pets while you are on vacation or away for the day.
Photos of Prestonwood Kennels Pet Resort
13302 Schroeder Rd, Houston, TX 77070, United States
Opening hours of Prestonwood Kennels Pet Resort
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 19:00
Sunday:
07:00 - 19:00
Reviews of Prestonwood Kennels Pet Resort
"To those complaining about the owner, let me just say this. Some people have better skills with animals, and maybe a little impatient with people. I would rather it be this way than have an owner be sweet to my face then turn around and mistreat my animal. I have used Prestonwood for many years, and my son worked for them for a few years too. I can promise your animal is very well treated and cared for by all staff at Prestonwood, especially the owner. My son said she runs a tight ship because those animals are her top priority, and there was never anything to worry about. She also keeps that facility in top notch shape. Nobody is perfect, but the owners genuine care and concern for your animal is 100% perfect."
"First I must say that the staff was awesome. They were friendly and obviously dog people. We felt safe leaving our dogs there. But with that said, I must unfortunately say we will never take them back. When we picked them up, the owner was there and it seems they were short staffed. The owner was the most foul mouthed woman we have ever had the displeasure of doing business with. She cursed the entire time she spoke(argued) with us. Cursed at the young lady that worked for her. Tried to not give us the military discount we were promised. When we tried to figure out how we could resolve the situation, she swore and treated us like we were stupid (literally speaking slowly and loudly in a mocking tone). In the end, we were able to get someone on the phone to help us so that we could just pay them and leave. They may love dogs there, but if the owner treats everyone that way, then I don’t want anything to do with that place. Unfortunate…… Oh, and we should thank the young lady that tried so hard to help us even while being treated horribly by her boss. Good luck."
"We have been leaving our fur baby for the last 3 years and he always comes back happy! Especially after the nature walks! We always have them bathe and groom him and they take very good care of him. We definitely recommend! 5 stars!"
"My family has had nothing but great experiences with Prestonwood Kennels! The environment is clean, the pets are well maintained/kept and interactions with the pets occur several times a day (playtime is fun to watch!). The front desk and employees go out of their way to ensure any questions are answered, and the owner is so informative and always goes out of her way to ensure we are taken care of. We had several questions the first boarding, and she and her staff took the time to explain what the daily routine would be, walked us through the kennel, and showed us all the happy pets! For the record we have 4 dogs all of different breeds (large to small), and I've NEVER experienced any discrimination by breed (the owner/employees loved all of them!), and while the owner is to the point and I've never received anything but good advice via her or her team. We recommend this facility for boarding very much!"
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