Smartphone Medic

"Highly recommend! Awesome customer service and very knowledgeable . Ralph took care of us in a matter of minutes"

"Ralf is very professional and has amazing customer service! Highly recommend this place for any of your cell phone and tablet needs!"

"I purchased a stolen phone from here. Be careful when buying used phones. The phone had a number listed in settings saying another company owned the phone. This info couldn’t be removed I tried. I contacted the company because it said “if found contact …” so I did and they informed me that the phone I owned was stolen technology from there company and they are unable to remove that information since it is reported lost/stolen to them and the phone shouldn’t even be working. The refund happened because you knew you were in the wrong. Point proven. Thank you."

"Pregunté si podían arreglarme unos audifonos Beats, ya que según hasta arreglan computadoras. Me cobraron $37.89 (su fee de base) y me los entregaron en un estado peor. I asked if they could fix a pair of headphones (Beats), supposedly they fix computers. Was charged $37.89 (their initial fee) and received them in worse condition. I am aware that I have to cover their time and effort but I felt that the technician didn't even bother to do the proper research to know how to handle and solve the problem. Would have paid half the amount, but nearly 40 dlls? Cmon!!! :("

"My wife's iPhone 14 pro was taken to get repaired in Harlingen store since the back glass was cracked. They repaired in July. In August, it was broken again without being dropped or damaged. We took it back and they said they couldn't guarantee the repair and the best they could do is $135 to repair it again. It has been a month and the back is cracked again. Again, no guarantee and they want to charge again. This phone has been in a pelican protector case since the 1st repair in July. Not sure if it is a scam or just bad quality of repairs or materials. They do not really guarantee anything. Careful spending all your money. It would have been cheaper and better just to send it back to Apple. I do not mind paying for a quality repair and did this to avoid my wife not having a phone for a week. I have lost faith in local repair or quality."