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Air-Worx Air Conditioning & Heating, LLC
1045 Sandlin Lane, Springtown, Texas, United States
About the Air-Worx Air Conditioning & Heating, LLC
Air-Worx Air Conditioning & Heating, LLC is a trusted general contractor located at 1045 Sandlin Lane in Springtown, Texas. Specializing in heating and cooling services, we offer repair, maintenance, and installation for clients in Wise and Parker County. Our team of professionals is experienced and dedicated to providing top-quality service to ensure your systems are running efficiently. We offer $50 service calls for Military, first responders, and senior citizens, as well as a 10% discount for seniors, Police, Military, Fire, and EMS. Trust Air-Worx Air Conditioning & Heating, LLC to keep you comfortable all year round with our reliable and affordable HVAC services.
1045 Sandlin Ln, Springtown, TX 76082, United States
Opening hours of Air-Worx Air Conditioning & Heating, LLC
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Air-Worx Air Conditioning & Heating, LLC
"I am giving 2 stars, because the problem with our heating system was fixed, but the timeliness (8 days to get it fixed January 18-26 very cold temperatures) and ADDITIONAL CHARGES are unaccepable. Our multizone system heat kit breaker kept shutting off at the unit. AirWorx came out next day over an hour late for a 9 AM appointment (first appointment of the day and I was taking off work). They were here for 20 minutes of service to flip the breaker on the unit in the attic and run a diagnostic test, said they didn't know why is had gone off. Charged $170 ($100 service fee +$70 diagnostic test). Okay, I thought that was high, but was happy the unit was working. The next day (Friday) the the unit was off again. The service guy said over the phone, that he was afraid that would happen, and he didn't have the part on his truck, but that he had already ordered a heat kit breaker. Monday the part was in, but the service guy was off, so no one available to fix it. Set up service for Wednesday afternoon, and no one showed up, same service guy said he had forgotten about the appointment. Rescheduled appointed for Friday. The service guy showed up, installed heat kit in 40 min. Unit is working, and the part was under warranty, but I was CHARGED $250 for this service date. ($100 for the guy to pick up the part, $100 for him to install it, and $50 warranty processing fee). Total $420 for a part that was under warranty, seems unacceptable. I can see paying for service fee (twice) and and even an over-priced warranty processing fee, but $100 to go get a part that they carry regularly, seems like that should be included in the service. My husband called the owner and he said they HAVE TO charge the customer $100 for the time that it took the employee to go pick up the part, and he wasn't even appologetic for the 8 COLD days that it took for it to get fixed. We will definitly be searching for a new AC/Heat service in the future."
"Fantastic customer service! Quick response, very informative and Went above and beyond to get us set up with air while we wait on a part! Cannot recommend them enough!!!"
"Air-Worx & Air and Heat is a great company to work with. They were so quick to help repair and service our a/c unit, in the 104 weather, and get it working properly. Great customer service and service personnel. MJ and Ethan were very helpful, friendly and caring."
"Had a great experience with this company. They came out, diagnosed and had me up and running again in just a few hours. We have no issues now and would not hesitate to call them back when needed. Definitely a company I trust 100%. They gained a customer for life!"
"Wonderful people, they did work on this home before we bought it, have had them out twice since. When our AC was out (not due to their work) they went out of their way to help us by lending us a portable AC unit for a couple days. Make sure you get scheduled for fall heating and spring AC preventative maintenance."
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