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Brian Strode: Allstate Insurance
2004 Sunset Drive, Pekin, Illinois, United States
About the Brian Strode: Allstate Insurance
Brian Strode: Allstate Insurance is a trusted insurance agency located at 2004 Sunset Drive in Pekin, Illinois, United States. With a strong reputation for providing excellent customer service and comprehensive insurance coverage, Brian Strode and his team are dedicated to helping clients protect what matters most to them. Whether you are looking for auto, home, life, or business insurance, Brian Strode: Allstate Insurance is committed to finding the right policy to fit your needs. Contact them today for a personalized insurance quote and peace of mind knowing you are in good hands.
Photos of Brian Strode: Allstate Insurance
2004 Sunset Dr, Pekin, IL 61554, United States
Opening hours of Brian Strode: Allstate Insurance
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Brian Strode: Allstate Insurance
"Went to find out what insurance for the house and car would be. Compared to my current and received same coverage for less. Very pleased with the service."
"I called to get a quote, but found cheaper insurance elsewhere. The lady called me relentlessly for two months. Six months later i got another call and finally had to ask them to quit calling. I understand trying to hustle up business, but this was ridiculous."
"Had the worst experience with Allstate home police end their customer service. Insured my house with Susan Dever from Brian Strode Agency in Canton IL. Suzan was little slow and forgetful, but had the best rate around so I went with her and Allstate. I agreed to pay $813 per year (august 2017) and I paid that in one lump some electronically and singed up for automatic renewal in order to get the best rate. 9 months later ( may 2018) I looked at my policy to check when is the next renewal day due and see that I got charged additional $86 on 12/2017. 3 months after signing my policy and paying in full. ???? I have never approved that $86 deduction from my account. I have never been notified of that deduction or policy changes at all. They had access to my account so they just took the $86 . They had no right or my approval. That is plain old STEALING. Allstate steals and cheat. I will never insure with them again and I advised my coworkers and neighbors to do the same. I have never received a call or email or anything at all to notify me of the rate change. When I pointed that out ( Suzan Dever) I was told a notification was sent to my old address. (why they sent notification to my old address is a mystery to me, when I insured my house with them as my only and main residence) On top of that the address Allstate had on file was incorrect. I have never lived at that address. In todays electronic age and day I still cant believe they argue with me stating they notified me by sending a letter to non existent address instead of sending and email or for goodness sake maybe, just maybe.... making a phone call? Took me 2 weeks of trying to chase Suzan down and I still had no answers, or apologies for that matter. Well, they need the $86 more than I do ,obviously, so they can keep it. If they would rather keep $86 then a customer , there is nothing I can do about that. I just hope all the other customers will be worth more that that and they will treat them better."
"Wouldn't know about the agent, have never seen him in office, or have gotten a requested return phone call. Aside from that, the most inept business experience I've ever encountered. Allstate customer for 20+ years, with no problems till dealing with this fiasco."
"So far Allstate has been very good to us. We were in an Accident April 1st and they helped us go after the other Insurance company when they were being difficult. I especially love that your Pekin and Canton Illinois ladies know me by face and name when I call or walk in the office. They answer any questions I might have and are very sweet. Thank you for such great work. Jacquelyn Preston, Pekin Il"
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