Bank of America (with Drive-thru ATM)

"One teller and three employees standing around visiting each other. When I asked if one of them could open another window, the response I got was the other teller is on her lunch break. It was 2 pm. Worst customer of any bank I have ever dealt with!"

"Had a bad week Do to location out on Ingram Stuipd Riley guy messed up on information on my account lied and said he updated my Damm account info after I just reopened it up with him … he didn’t even help me with login he was rushing me to get out dam office he updated my gmail, pos he said he did ,I called customer service all week I had to update everything my slef over phone, I was having trouble with login online it would give me 2 gmails as option for a code and I couldn’t get past that on opening up login. All he said was ohh call customer service and they will help you I can only do so much on my end .My husband had explained my account .I went today 9/30/23 to this location on millatary ladies in the front where so helpful , even tho I was already angry and frustrated cause of all week dealing with login and making calls to customers service them unlocking and sending temporary passwords and updating my info cause stupid bank man didn’t update my shyt in person when I went with him. So I went in person to millatary this lady I think her name was marthe pos her she went up and beyond she called customer service. She got code. She also made sure all my stuff was updated correctly on her computer she even had me look over it made sure everything looked correctly put and spelled , she even waiting for me to login she wasn’t in a rush nothing what so ever she even had me log out and log back in to make sure online app was working and I was able to login again thank you so much for helping me out I even explained thank god cause I was about to just come and close account and get my money back .. AS FOR THIS MAN RILEY OUT ON INSTAGRAM IF YOU DONT LIKE YOUR JOB LOOK FOR SOMETHING ELS CAUSE I LOOKED AT THERE REVIEWS AND THEY NOT LOOKING GOOD INGRAM NEEDS NEW EMPLOYEES!!! And that raciest shyt you pulled on my husband, I didn’t appreciate that !!! Somone needs to check him!! -Manager or corporate-!!!!"

"So disappointing! I visited this site last Saturday to ask what I need to open a checking account for my daughter (a minor). I didn’t get an accurate info and today I was turned down by a very serious lady who did not greet us, not one single smile, not any sign of wanting to help us, and she asked me if my daughter and I had the same nationality!! That’s when I understood that she was being racist because she told her coworker what was going on and that I only speak Spanish. Well, I’m bilingual and I already have 2 checking accounts at this bank, which I might close soon."

"They would not cash a check issued by their bank. The lady claimed because I did not have an account I could not cash it there. I know that’s a lie because I’ve already cashed a check with no issues. She reacted really weird and instead of giving me a more in depth reason to why it could not be cashed, she walked away from the teller window in a hurry. I’m glad I don’t bank here you just hear nothing but problems with Bank of America. I believe it’s a real issue when they refuse to pay out money issued by their own bank."