Bank of America (with Drive-thru ATM)

"BOA has become garbage. Nothing but problems with this so called "Bank". They are quick to take your money, quick to charge you fees, but will never return a phone call, never get a Supervisor on the phone, never help the customer!!! I honestly hope BOA isn't around to much longer to keep treating its hard working customers this way."

"Made appt 4 notary. Did not like that there was no ph # 2 call 2 ask questions or cancel appt"

"WORST SERVICE EVER ,DONT GO TO THIS LOCATION!!! I went Saturday RILEY THIS GUY DIDNT HELP ME WITH ONLINE HE SAID OH I UPDATED UR GMAIL, phone number only had me sign paperwork I tried login online he didn’t even help me look like he was rushing me out his dam office , all he said oh I can’t help you with that are computers don’t let me , there’s only so much I can do on my end. He said call that number and ur good to go. Mind you I reopened this account for my direct deposit my husband had to explain this account to me cause stupid guy didn’t explain exact fees , didn’t know it would be free with direct deposit. Nombre and then again my husband asked him a question he made a face and said idk what he’s asking I don’t know Spanish . I told him what my husband asked he said Noo just call customer service and they will help you. I was all week calling trying to figure out how to open dam account I’ve had this account in the past and never had problems with it. Customer service said we updated you gmail , you account is locked , we unlocked it, they gave me temporary passwords like 4”3/4 times over the week. When is login it would give 2 options both not my gmail, called back by this time I’m angry , upset over Damm account it’s one thing and another with this Damm account … I went to different location thank god with ladies that attended me very nice the front desk ladies ,cause I was to the point of getting money back and closing dam account…. IF YOU DONT LIKE YOUR DAMM JOB JUST QUIT AND FIND SOMETHING YOU LIKE CAUSE YOUR TO THE POINT OF NOT GIVING A DAMM ABOUT YOUR CLIENTS AND YOUR BUSINESS AT THIS POINT RUSHING THEM TO GET OUT OF YOUR OFFICE AND NOT HELPING THEM WITH QUESTIONS THEY HAVE IS JUST WRONG!!!! THE ONLINE IS SOMTHING YOU SHOULD OF HELPED ME WITH , At other bank location the lady was nice she called and got code she waited till I login, she even went up and beyond and she explained account I got and fees and also made sure all my info was put correctly , she updated phone info which other bold guy said he did and he didn’t …. Thank you ladies for helping me … cause this RILEY GUY DIDNT MOVE TO HELP ME OUT!!"

"Carlos, one of the managers, called me but I missed his call. I called back about 10 times at various times because I could not drive to the location. No one ever answered the phone. Why provide a business phone number if no one is ever going to answer the phone? I still do not know what Carlos wanted to tell me:/"

"Racists!! I had a tax refund that was made to our name. The woman teller gave us a discriminating look because of our arabic names and especially my mom cause she was wearing her scarf. She didn't want to serve us cause of a space on the check between the name. So we asked for a supervisor and he came to us laughing and had no intention of helping. Such disgusting and rude employees as well as discriminating. So we went to a different bank of America and that bank of America helped with no problems at all and were really professional. Greeted us as soon as we walked in and were helped within 10 minutes."