Liberty Tax
About the Business
Liberty Tax is a finance institution located at 4833 River Oaks Boulevard in River Oaks, Texas, United States. Specializing in tax preparation services, Liberty Tax offers expert advice and assistance for individuals and businesses alike. With a team of knowledgeable professionals, clients can trust Liberty Tax to help them navigate the complexities of tax laws and maximize their returns. Whether you need help with filing taxes, planning for the future, or understanding tax deductions, Liberty Tax is committed to providing reliable and efficient financial services.
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Location & Phone number
4833 River Oaks Blvd, River Oaks, TX 76114, United States
Hours open
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Reviews
"I had a kind and very knowledgeable lady help me. She was very professional. I would recommend Liberty if you are having trouble filling complicated taxes."
"Amazing service love Ms Karen she is very helpful."
"Karen Diaz prepared our return in a very professional manner and was very helpful, we are pleased with Liberty Tax Service"
"This Liberty Tax is my new go-to! Katie is amazing! She did my taxes today, as well as my boyfriend's, both of wich were very involved. She was very patient and did a great job. I will be going back to see her next year!"
"This location is near my home, and received very good reviews, so I called to get an estimate of what it would cost to do my taxes. The lady I spoke with assured me that it would be no problem to get a cost estimate, just come on in. She added they give $100 to first time customers. She did not tell me I would have to provide all of my personally identifiable information and that forms and emails containing my information would not be returned! I sat with her for upwards of 40 minutes. In all that time she was pleasant enough. Even so, she estimated my return, but never gave me even a clue as to what it would cost to get my taxes done. At this point I started to get nervous and asked her to put in writing that I HAD to give all of the information and documentation she requested I gave her in order to do a cost estimate. Meantime, I continued to email sensitive documents to her but added a note of thanks for her agreeing to provide me with a note stating that in order to obtain a price estimate, I had to provide her with all of these documents that would not be returned. By now I realize I was dealing with an amateur, so I asked to see what she entered on the screen while I was sat for 40 minutes. She turned the screen around to me and said all I entered was your earnings. I had two phones in hand working on other things but she accused me of trying to photograph her screen. Understandable I guess, so I immediately showed her my screens to put her at ease. I did get a glimpse at her screen. It was true, everything else was blank except my earnings. I asked her how many exemptions she claimed for me not believing that my modest income would take 40 minutes to enter. She explained what an exemption is but never answered my question. By now I feel not only am I dealing with an amateur but that she may be something of a con artist as well. I was thinking, taxes are a serious conversation, so why would anyone not answer a prospective customer's questions directly and promptly. I asked her to return my documents and delete my email. She said she had to keep them. I called the police and explained that this woman refuses to return my personally identifiable information and she will not document that she has it for me. She again accused me of trying to photograph her screen with my own earnings on it. Apparently she is not smart enough to understand that I had just immediately shown he my phone screens when she accused me before, or that her blank screen tells me nothing! I want wtitten assurance that my information had to be provided and what happens to it. These are treacherous times."
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