PetSmart,

1440 East Golf Road, Schaumburg, IL 60173

"Regular pickup of food, it's a hit and miss on the service received.. but hey it gets delivered to my car and I can keep moving."

"Friendly cashiers. Pet friendly. Decent prices. Rare snacks. Amazing displays. They have the brands i like in stock."

"This review is for the grooming department, specifically the cat groomer at this location. We have scheduled twice with them and both times received calls trying to reschedule the appointment. Today, I understand we had bad weather. But she called yesterday "to check" if i could reschedule an appointment scheduled for today at 5:30pm and come in yesterday instead at 5 pm. I told them when I booked the appointment that I couldn't get there before 5:15 pm on any day because of work. When I told her I could do 5:15 but not 5 pm, she said the groomer had already finished her last pet for the day. It was 2 pm when I called and the voicemail said she was leaving at 5:30. It takes 10 minutes to trim her nails, if that. There should have been no problem with 5:15. But I guess because she was going to be leaving 3 and a half hrs early, my appointment was kept for today. Then today rolls around and I get an email notification that the appointment was canceled. Not even a phone call. The groomer also called the day of our last appointment trying to see if we could come in earlier so she could leave earlier. If you have a problem with the hours you're being booked, take that up with petsmart. Don't string along customers who have their own schedules. Today was the last time I'm booking at this location."

"Their grooming is so bad went there to do a lion haircut for my cat and they just messed my pet up. Not the way you want to receive your pet back. Horrible job & now I have to redo it again at a different place"