Guarantee Trust Life Insurance Co
1275 Milwaukee Avenue, Glenview, Illinois, United States
About the Guarantee Trust Life Insurance Co
Guarantee Trust Life Insurance Co is a reputable insurance agency located at 1275 Milwaukee Avenue in Glenview, Illinois, United States. With a strong commitment to providing reliable and affordable insurance solutions, Guarantee Trust Life Insurance Co offers a wide range of insurance products to meet the needs of individuals and families. Whether you are looking for life insurance, health insurance, or retirement planning services, their team of experienced professionals is dedicated to helping you find the right coverage for your specific needs. Trust Guarantee Trust Life Insurance Co to protect you and your loved ones with quality insurance options.
Photos of Guarantee Trust Life Insurance Co
1275 Milwaukee Ave, Glenview, IL 60025, United States
Opening hours of Guarantee Trust Life Insurance Co
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
08:00 - 12:00
Saturday:
Day off
Sunday:
Day off
Reviews of Guarantee Trust Life Insurance Co
"This insurance company is making it hard to get them to pay the claim. They are purposely giving me the run around. Lying about sending emails and lying about receiving them. I'm close to getting an attorney."
"This a Life Insurance Company, when my mother passed, it took phone calls and paper work just to get the check. I think it took longer than usual."
"I took out a policy with GTL on 01/23/2023. I have never received a policy in the mail. I had a $500.00 claim where I see it is being processed. My agent told me it would be about 20 days to receive my money usually 10days. From what I see when I log in to my account it is being processed but it also states " no provider" ....not true. I faxed everything they needed including the receipt in which I paid my co pay for surgery. From the reviews I see here.....I probably will not be getting my money so it leaves me to question should I stop making the payments and cancel this ins.????????????? 4/6 is when they received my claim form so it's going on a month now and no reimbursement. To cancel or not to cancel??????? All the neg.statements about receiving money back owed to customer SCARES ME! I will probably not get my money owed to me. HORRIBLE REVIEWS."
"I contacted GTL with questions about a policy. I spoke to John Purdy in Customer Service, and I just want to commend him for outstanding customer service. It is difficult to find employees who actually enjoy their job, and he was so understanding, courteous and helpful. I just want GTL to know they have a valued employee and he should be recognized for outstanding service."
"I am about to start month #4 regarding the ambulance and hospital indemnity claims for my deceased mother’s policy. Took me 2 months of excuses and calls to finally have someone tell me the death certificate was “ineligible” instead of illegible. I emailed a new one with a request of a return email on if the new attachment was better. I got an email back that didn’t even coincide with the email i sent regarding the death cert. I told them to reread the email. I have called back repeatedly for updates which I’m told “we’re waiting.more info” I have had reps tell me we’ll call back and leave a message since I cannot answer my phone at work. I have yet to have a call returned. I’ve asked to be transferred to claims or a supervisor and am told you don’t do it that way. I would like a response and a resolution to this. I was originally told claims usually take a month. That was 10/29/2022. I have also been requested to send the indemnity claim and hipaa forms more than once. ."
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