Dnb Home Services 11118 Timber Crest Drive, Houston, TX 77065

"We live in Cypress and Jimmy with DNB came out and fixed 2 leaking faucets, a dripping shower head, and ran diagnostics on the hot tub to recommend specific repairs for their agent to come back out and fix it. Very knowledgeable, accommodating and went the extra mile."

"Submitted request via AHS for water heater leaking water on Friday. They scheduled appointment for Monday. Technician stated that the water heater is damaged further because we had turned the water off and removed the leaking line. They wanted us to let it leak from attic to the room below for 3 days. They quoted $1500 rough estimate to replace the water heater because it is leaking. After they left, I investigated and noticed the water leak was coming from the inlet. I placed plumbers tape and retightened the old supply line. The water leak stopped right away and the water heater is working perfectly fine for the past 1 month."

"I hired DNB Home Services to address a leaking shower issue. The plumber came for an initial assessment and provided an estimate. However, he failed to return to complete the repair, missing three scheduled appointments without any communication or explanation. Based on my experience, I would caution others about using DNB Home Services."

"DO NOT USE THIS COMPANY. My home warranty sent them so if you have the option of not using them DONT. It took them two weeks to fix our leak coming from our up stairs shower. The first guy who came to take a look was actually really nice, Jameson. He informed us how the process would work. Said it would be a two man job. They would come out have to cut some holes in the ceiling to get to the leak. After the leak was repaired said that they have to wait three days to come back to fix the holes just to make sure the problem was fixed. Well they came out to fix the leak but it was a new guy and an apprentice, my wife asked them when they would fix the hokes in the ceiling and he said “we are just demolition we don’t fix the sheet rock” Terrible customer service. They will never answer the phone either. Finally getting a new contacted to come out and fix the holes."

"Our water heater was leaking and I notified my warranty company. They sent out DNB services to check the problem. Jim came out and did a thorough inspection of the old water heater and said it would have to be replaced. We agreed to some extra charges that would make the new hot water heater even better and safer. They scheduled a day and time for the new heater and they were on time and Bryan did an excellent job and was very nice. Hats off to the owner for having well trained employees. I would use this company again."