Walgreens Pharmacy

"Wait on the phone for more than 30 min for them to answer and put you on hold again and then hang up"

"I have been trying to reach someone at the pharmacy and call never gets through. I have been to the store physically and the pharmacy tech there has the nastiest attitude..if she hates her job then go work somewhere else. I tell her I need my script filled urgently and she gives me the face like "I don't give an eff" well I am still waiting for my medicine to be processed and nothing!!!!"

"Don’t even try to call the pharmacy you will just get placed on hold"

"If you're prompted to call the pharmacy on the website because THEY are the ones that need you to reach out to confirm price and insurance to push through the medication then you might as well just send your prescription to a different location. I've been trying for 3 days to call and confirm they can process my prescription and each time I've been put on hold for 20+ minutes and STILL no one answers. I would understand if I was calling because I had a simple question that I personally needed to ask and you put me on hold for that long, fine. However, if it is your team that needs input from me and the online service is prompting my response to call you then I shouldn't have to go 3 days calling at 6PM, 8PM, and 9AM with no response. If you dont need to communicate with your pharmacy then I say you may not have a problem getting your medication filled. If you are in dire need of a medication or your refill is time sensitive then I suggest looking for a different location to refill. Don't gamble at a location that does not answer phones."

"I had one question to ask and I've been on hold for over 20 mins and counting. They have a terrible customer service for people over the phone. They don't consider some of their customers can't come into the store and shouldn't be placed on hold until they give up or the phone hangs up on you! Shame"