PA SKARR, INC/ PAUL SKARR AGENCY 105 Jackson Avenue, Naperville, IL 60540

"Paul has covered our house and cars for a few years now and we’ve really enjoyed working with him. Always timely and prompt to get us what we need!"

"Paul is the BEST agent I've ever dealt with. He is extremely knowledgeable but most importantly responsive. I am currently on vacation and emailed Paul at midnight with a rental coverage question, expecting his answer the following day. Nope, he replied to me at 12:23 a.m. How's that for a customer service....if I could, I would give him 10 stars"

"Very responsive and knowledgeable agent. Sent a email about our Homeowners policy expiring from our mortgage company late on a weekend night expecting a response Monday. Received a response very quick and the insurance quote had been submitted and taken care. Could not be more pleased with the service from Paul and team. Highly recommend this agency."

"Paul was able to help me almost immediately with a difficult insurance issue after the death of a loved one. His quick response allowed for peace of mind as I traveled to deal with family business."

"HORRIBLE!!!!! WORST CUSTOMER SERVICE FROM PAUL!!! I called this insurance to get information and when Paul answered he was so rude. When Paul answered he immediately placed me on hold, it happened so fast I thought he hung up on me. Then came back on line and said "what do you want" I informed him that I was just wanting to speak with a person to get an insurance quote, so at this point I was a potential customer, he then said he is busy and I need to email him "stuff". I don't even know this person and never exchanged any information before so how could a representative be so horrible at his job. Paul, I don't know if you'll ever read this but I hope you do! Here is some advice, if you don't like your job then switch fields OR learn some respect. I hope management can and will make the proper changes so this wont happen to anyone else!!!!!"