CVS Specialty Pharmacy
800 Biermann Court, Mount Prospect, IL 60056
Hours open
Monday:
7:30 AM - 7:30 PM
Tuesday:
7:30 AM - 7:30 PM
Wednesday:
7:30 AM - 7:30 PM
Thursday:
7:30 AM - 7:30 PM
Friday:
7:30 AM - 7:30 PM
Saturday:
Closed
Sunday:
Closed
Location & Phone number
800 Biermann Ct Ste B, Mt Prospect, IL 60056, United States
About the Business
CVS Specialty Pharmacy, located at 800 Biermann Court in Mount Prospect, Illinois, is a health institution that focuses on providing specialty medications and personalized care. With a dedicated team of nurses and pharmacists specially trained in various conditions, known as the CVS Specialty CareTeam, patients can receive support and guidance throughout their treatment journey. Patients can easily manage their medication through the institution's digital tools, including online prescription refills and order monitoring. Additionally, CVS Specialty Pharmacy offers resources for new patients, information on the prior authorization process, and educational materials on various conditions. Patients can trust CVS Specialty Pharmacy to provide reliable information and convenient services to help them manage their specialty condition effectively.
Reviews
"They use online ordering system when you need refills. They will not communicate any problems with your insurance or in filling the medication. They do nothing to resolve issues on your behalf. If you don't hear anything from them within a day or two, you half to call them to ensure you get your meds!"
"I have cancer and in bad health. CVS Speciality tells me that they got funding for my chemo and they send me out the meds. I make them promise that they will not bill me because I don't have $5000 for one month supply. They assure me, it is free. I get the meds, take them, and get a call two months later telling me I owe them the money. I refuse, telling them they told me the cost was covered. THEY ADMITTED THEY WERE WRONG, but now say I owe the month. I tell them I will sue because I needed life saving medication and they promised I would not have to pay. They said that they would take the cost off. That was in November of 2022. Now I get calls every couple of days for them demanding $5000 for the cost of chemo medication that they never took the cost off of. IT is absurd. What a horrible company. They only positive about this is my work insurance finally got rid of this company because it was so bad. Avoid at all cost! SCAMMERS!"
"Literally just spent 60+ mins trying to have someone/anyone to remove 4 items on account. Transferred over 4 times! I felt like I needed to share. They can and must do better This is my first review of any kind ever!!!"
"Pros: prompt customer service, reliable deliveries. Con: No attempt to use more sustainable alternatives to the non-recyclable and non-reusable styrofoam and other packing products. There are affordable alternatives. Please research and make education on sustainability a priority."
"Literally the worst prescription experience I've ever had in my life. It's taken over a month and several hours on the phone and I still can't get my prescription filled causing me to miss my required dose. Avoid CVS at all costs...except you probably can't because your insurance provider forces you to use them. Complete scam and waste of my time. I simply cannot fathom how complicated they've made it to fill a single prescription that I've been taking for 10 years through other pharmacies with little issue."
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