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TruAssure Insurance Company
111 Shuman Boulevard, Naperville, Illinois, United States
About the TruAssure Insurance Company
TruAssure Insurance Company is a reputable insurance agency located at 111 Shuman Boulevard in Naperville, Illinois, United States. With a strong commitment to providing quality insurance coverage and exceptional customer service, TruAssure offers a wide range of insurance products to meet the needs of individuals and businesses alike. Whether you are in need of health, dental, vision, or life insurance, TruAssure has you covered. Their team of experienced agents are dedicated to helping you find the right coverage at the right price. Trust TruAssure Insurance Company to protect what matters most to you.
Photos of TruAssure Insurance Company
111 Shuman Blvd, Naperville, IL 60563, United States
Opening hours of TruAssure Insurance Company
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of TruAssure Insurance Company
"I’ve tried off and on for over 6 months to log into my account! I’ve called customer service and was told to create a new account. When that didn’t work, I was told they would “create a ticket” and that I’d get an email with instructions on how to take care of it. I’m still waiting on the e-mail! This has been very frustrating to say the least! As stated on the TruAssure website: “Here are the benefits of creating an account: View benefits, print ID cards, check claims, and more.” Sounds real nice if only TruAssure could/would fix their website! I don’t use Internet Explorer (IE), but have used Safari, Firefox, and Chrome with no success at all! I really don’t want to have to call customer service when I have a question or concern since that’s at least a 30 minute wait on hold (another reason for the 1 star rating)!"
"I have been enrolled for insurance almost a week and still can't create an account through the website. It always says "an error occurred while trying to enroll". I have switched to multiple browsers per their disclaimer and still no success. You would think an insurance company making a decent million dollar plus revenue could afford to have a functional website that is easy to navigate and can perform the most basic operations, such as creating an account."
"If I could provide zero stars, I would. Complete joke of an organization. My dentist was in-network when I selected the plan, but was out-of-network when my claims were submitted. I paid $192 for twelve months of premiums and they paid $65 on two claims totaling $1200. I would've saved $127 if I had no insurance at all! Avoid this provider!"
"Awful insurance. Buyer beware. They tell you on the policy that 100% of your cleanings are covered for twice a year. They tell you that fillings are covered but when you get the bill from the dentist, none of it was covered. It came up with excuse after excuse like the dentist use the wrong filling material, or I’ve had too many cleanings when I didn’t have any. This insurance is a total rip off!!!! I’m paying $20 a month that’s $240 a year and they only covered $70 worth of cleanings that’s it. I would’ve been better off putting the money in the bank and paying it on my own."
"They're charging me for next year's coverage, but I did not renew. There's no way to log in to update your account. They have my bank information and are taking payments. Check your accounts if you've ever had TruAssure! That's illegal."
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