Walgreens Pharmacy
15 North Buffalo Grove Road, Buffalo Grove, Illinois, United States
About the Walgreens Pharmacy
Walgreens Pharmacy is a trusted health institution located at 15 North Buffalo Grove Road in Buffalo Grove, Illinois, United States. As a well-known pharmacy and store, Walgreens provides a wide range of medical services and products to meet the healthcare needs of the community. With a team of knowledgeable pharmacists and staff, customers can expect personalized care and expert advice on medications and wellness products. Whether you need a prescription filled, over-the-counter medications, or health and beauty items, Walgreens Pharmacy is committed to serving the local community with quality and convenience.
Photos of Walgreens Pharmacy
15 N Buffalo Grove Rd, Buffalo Grove, IL 60089, United States
Opening hours of Walgreens Pharmacy
Monday:
11:30 - 23:00
Tuesday:
11:30 - 23:00
Wednesday:
11:30 - 23:00
Thursday:
11:30 - 23:00
Friday:
11:30 - 23:00
Saturday:
13:30 - 19:00
Sunday:
13:30 - 19:00
Reviews of Walgreens Pharmacy
"My first complaint is it’s understaffed the pharmacist was doing vaccines, looking for lances and filling prescriptions. There was a person registering people for clinic and handling checkouts at the pharmacy counter. Second complaint is that electronic prescriptions on serval occasions seem to be held in limbo when sent from doctors office. I have to call the pharmacy and demand they look through the system and of course there it is, they tell me they will pull it through and type it up. (It’s electronic what’s to type up?)"
"Horrible service at the pharmacy!! I went 3 times and every time they said that my prescription isn’t ready after telling me that it will be ready in 30 mins.."
"This place should be charged with crimes. I'm out of my medicine, wait an hour, find out it's not ready. I get sent home without the medicine I need to live. Mind you, I sent the refill request in 8 hours ago. I can't even get served by a person to transfer my prescriptions out!"
"Service here has only gotten slower. I wait in line for 20 minutes now every time I need a refill, sometimes longer. At least twice in the past I've submitted an order online and given a pickup time, only to be turned away in person for one reason or another without any prior online notification other than on their website. You guys have my phone number AND email address, what gives? I just waited on hold for 30 minutes because after I checked your website to see if my prescription's ready, there was an error and a request to call the store (again, no attempt to let me know about this, not even an automated message) and THEN I got hung up on after waiting. I'm picking up my prescription tomorrow and going elsewhere next time."
"Unprofessional & inconvenient pharmacy and store. A pharmacy tech ran to ask pharmacist why all my prescriptions weren’t ready despite doctor post dating it. If it’s the case, I know for a fact it will say it under noted in my prescriptions, so when she couldn’t find an answer she said hold on let me find out. She made up a generic story “doctor said not to dispense before tomorrow”. I would def know because this time it was ready 2 weeks in advance. Please conduct a best practices training session to know i have my docs in speed dial, and I know exactly when what is due. I have been picking up 4 prescriptions for years and they are all ready at the same time regardless of location and I’ve moved to 2 different towns In past 8 months, never had an issue. Their system is probably outdated; one day they didn’t have my new address. I told them forget it I’ll just use old. Next day, I give my old address and was told it’s wrong! I guess the problem is clear Lastly, I moved to buffalo grove 2 months ago and found this Walgreens is stating open 24/7. Guess what? Only the store is. Like we need to buy overpriced candy and random items here that can’t be found at Woodmans’ down the street? Pharmacists are not only rude, but have no idea what they are saying and blame doctor or insurance for their own shortcomings. I get “refill due text”. I submit refills. If I do all 4 together it says “Insurance issues” I tried to see if they are really that slow or if it’s in fact an insurance issue. So I submitted one at a time. Guess what? insurance issue is resolved magically. I take 3-4 trips since I moved. It’s a waste of time. By this time they should at least know my name. All the precious ones did, especially taking about 9-10 trips for 2 months of scripts. So glad to be out of here. Good riddance"
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