Walgreens Pharmacy 1711 West Campbell Street, Arlington Heights, IL 60005

"Waiting in the drive thru line. Been here 40 minutes and not one car has been served. Need my monthly meds. Requested refill a week ago. Got a notification saying they are out of stock but will take a few days to get. I now have only five days of meds left. Waited on voicemail for 26 min before hanging up. Always such long lines. Hate this place."

"This place is just horrible. Criminally understaffed and a lot of the staff they do have are kids. Been going here for many months to fill my prescription and every time it has been a bad experience. They're always out of stock of my prescription that is widely available and the wait times are as long as the other reviewers have said. Don't go here if your prescription is important. I'm not making the mistake of returning again."

"Poor communication and long lead times. There seems to be a disconnect between the online app and brick and mortar store. One of my prescriptions is regulated so I have to call the store to refill every month. That usually takes 15-30 minutes, most of it on hold. When refilling I asked if it they had the new generic in stock; they said yes. A week later the online status is still showing "in review for insurance". I call in, end up on hold for 15 minutes before getting disconnected. I go in and they say they don't have the generic but have branded. 4x more expensive."

"Great customer service. The pharmacist, Teg is exceptionally customer oriented. On more than one occasion, he has helped me with medication issues or questions He took extra time to help me get a refund when my new insurance card wasn’t arrived yet and I needed a medication so paid out of pocket. They were busy, but he still took the time to take the extra steps so that I could get a refund. Very appreciative of people like him and the staff at the pharmacy."

"This pharmacy is terrible. They will deny filling a prescription over frivolous reasons(such as the type of writing utensil used to sign it...wild!! OR your address is put in incorrectly). And we ALL know all they have to do is call the hospital to get it fixed but nope, too lazy to do that. Went to MEIJER the next day and they filled the Rx with no issues."