Musgrove Michael MD Michael Musgrove-psychiatrist

"I was a patient for close to 3 years when I was kicked out of the program because I missed an appointment. They stopped my medication, and now I have to wean myself off of it, which I don’t want to do because I actually need it. I think the way they do things is unethical. How can you just kick somebody out of a program because they missed an appointment?! I’ve never abused my prescription. I’ve always made my appointments, except for one, and I was punished for it. You will never see the doctor. You will only talk to his nurse practitioner. And their telehealth appointment area is a joke. Twice I was there for appointments and was never called but was told by them that I didn’t show up. NEVER EVER GO HERE! They don’t care about you as a person or a patient."

"I was under Dr. Musgrove's care for nearly a decade. I could not recommend a more knowledgable compassionate doctor than Dr. Musgrove. I 100% recommend."

"I am so happy to have found a psychiatric practice that truly cares about its patients. I had a great experience meeting with the NP and Dr. Musgrove. They really care and listen to you, and want to get your treatment plan on the right path. Definitely recommend."

"Considering the nature of the treatment that is supposed to be offered here there is an amazingly low level of interaction with the actual DOCTOR and visits are handled by assistants. First visit, spend a bit talking to one of those assistants. Doc comes in to basically introduce himself and then is never seen again. Their billing department is a joke. I keep getting a bill from them for an office visit they say happened, and it didnt....and for another one that did but that they cannot seem to figure out how to charge to insurance correctly...nevermind its the same insurance as the previous visit that was filed correctly. I call insurance and they tell me this office isn't submitting this claim correctly. I get them on the phone with the office, instructions are given and then another bill comes in. Uh, excuse me but I was on the phone with you and the insurance and they told you how to submit this claim. At this point I feel like you should be paying me for doing your work for you! If you just want pills then this is the place for you cause that is all it is...a pill mill. If you want anything that resembles medical care I would strongly suggest you look elsewhere."

"I was a patient for 3 months. I never met Dr. Musgrove. They never return phone calls and honestly they really dont care about their patients. They will make medication changes without even consulting you. Its to bad they were being so helpful and my life was improving due to their care, but they really dont care about the patient, otherwise they would communicate with the patient vs making life changing choices without even speaking to you. At the end of the day their primary concern is making money and covering their own rear, patient care and truly helping is far down the list. As a owner of multiple local business I am absolutely disgusted but the level of communication and care. It's to bad, they were actually making my life better. If you become a patient, your just another number to them - trust me go find another provider."