Plain and Simple,

713 Main Street, Evanston, IL 60202

"I would take my money else where. $8,000 on a coffee, 2 end and entryway table plus a coat rack, seems like a lot. I was ok with the price until I had seen what arrived in my home, The get to the point, it’s very different from the catalogues provided. The color was off, more red than what I had thought; even compared to the coat rack that was sent earlier. Pieces were smaller than I expected, more for a kids room and overall, it just didn’t look good. At this price point, it just didn’t deliver. I’m sure like most, you can see something in a catalogue, get it and it’s just not what you thought should be. Usual customer service would work towards resolving the issue. When we are talking quality products, as advertised, I would expect better if not the best customer service. I kind expected that, based on the reviews, so I sent it back immediately hoping for a positive resolution. I tried calling after a few weeks of not hearing anything from them, to see what the option were and given the tone of the conversation… It wasn’t going to go well. I told her, I’m sorry but the pieces were kind of ugly. Also, it’s lot of money to spend on furniture that I don’t like. I was looking for response that would lead towards fixing the issue and I was reminded that it was my furniture as all a sales are final, as she pointed out that It was listed at the bottom of the receipt. All I could think of, she never mentioned that before the sale. I find out after the fact when I looked at my receipt . I went on expecting the furniture of my dreams, not so much. If you want to go with this company, have a very wide imagination of what items could look like, measure first before buying and maybe adjust some expectation on that even. Also, like going to the casino, you may need to accept beforehand that losses may happen, It’s like Russian Roulette there."

"My new kitchen island! We live in a small apartment, with very little counter space. This gives me the perfect amount of extra room for food prep. The craftmanship is amazing. I will definitely keep Plain and Simple in mind for when we need other pieces of furniture."

"Needed new cherry wood Shaker style kitchen chairs and found multiple possibilities at Plain and Simple. Love these chairs with their twisting legs and stylish backs. Comfortable, affordable, perfect for my space."

"We love our oak Boulder Creek style bedroom furniture done in pewter stain. All surfaces and edges are rounded and smooth. We are happy we chose the soft-close option for the drawers. The deliverers were careful and took their time. Excellent Amish craftsmanship."

"My Perfect Desk. I searched high and low for the perfect desk for my new office in our basement. After visiting many furniture and office stores I came to the realization that I could construct my perfect desk at Plain and Simple with the help of their amazing craftsmen. I thought that the final product would be nice. But, it far exceeded my expectations. The workmanship was stellar. The folks at Plain and Simple were very good listeners and did the final assembly of the desk in my basement. I was so thrilled with the desk that I ordered a matching lateral file drawer. I always get wonderful compliments on my new office upon showing it to my friends and family. I am extremely pleased and this is something that I get to enjoy every day and for years to come."