Sam's Club 1000 South Randall Road, Elgin, IL 60123

"I am very disappointed with this store. They told me to bring a receipt in and they would give me the difference because they did not give me the sales price. When I get there they tell me they are not giving me the difference because they said it was not the one they had on sale. I spoke to one of their customer service people when I call and they assured me after they seen what I brought that I would get the difference. I live quite a distance away from Sam's and i don't always have time to get there. I will not be renewing my membership and I will be shopping at Costco from now on. I felt like all they did was waste my time."

"Whenever I have issues the customer service upfront is always amazing! Stephanie the cashier manager will go above and beyond to help you with your needs. Her customer service is 5 stars!"

"Great deals. They've got all the items we've been buying online since the beginning of the pandemic, but much cheaper. Outstanding selections & variety of fruits, meats & liquor. The staff keeps the store well organized & the aisles clean."

"I really enjoyed shopping at this location they have real size displays of the majority of summer items, like inflatables pools, toys, and water games they also have a wide selection of grills that you can shop for and are on display to demonstrate all the features, you can shop for camping tents, patio lamps, griddles. They also have several beautiful pergolas on display and lawn furniture. Basically lots of summer items on display to get us ready and in thr mood for the outdoors. The staff is also very friendly and helpful. I had to pick up an online order and it came out very fast."