Shugga Shack
30 Towncenter Drive, University Park, IL 60484
Hours open
Monday:
11:00 AM - 9:00 PM
Tuesday:
11:00 AM - 9:00 PM
Wednesday:
11:00 AM - 9:00 PM
Thursday:
11:00 AM - 9:00 PM
Friday:
11:00 AM - 9:00 PM
Saturday:
11:00 AM - 9:00 PM
Sunday:
Closed
Photos
Location & Phone number
30 Towncenter Dr, University Park, IL 60484, United States
About the Business
Shugga Shack is a cozy and inviting restaurant located at 30 Towncenter Drive in University Park, Illinois. Known for its delicious and satisfying comfort food, Shugga Shack offers a wide variety of dishes to please any palate. From savory fried chicken to mouthwatering mac 'n' cheese, guests are sure to find something to satisfy their cravings. The warm and welcoming atmosphere of Shugga Shack makes it the perfect spot for a casual meal with friends or family. Come visit us and experience the delicious flavors of Shugga Shack for yourself!
Reviews
"Only thing I don't like about this place is the bread. It tastes stale and I mean every time I get a cold sandwich. The steak tho is on the money. Haven't tried all the other items yet"
"the customer service is terrible, the food is definitely overpriced for what you get and they never get my order correct, it takes them forever to correct your order and they act like its your fault they messed the order up so always always always check your bag before you leave. university park only has one other restaurant in the area so its convenient for a last minute meal thats the only plus to this location"
"I LOVE the food here and I have spread the word to my family and friends...huge fan! Recently I went there and spent close to 60 dollars. I discovered I had fries missing from my order. I contacted the restaurant in regards of the missing fries a man in the background says "she's calling for some fries? fine I mean we will give us some fries ...for real". It wasn't so much the fries what I expected was "oh my apologies we forgot your fries next time you come in we'll just include an order "...what I got was lack of customer service or empathy as a result of missing items in my order. I go over and beyond to support Black Own. I expect better customer service."
"So no. First of all the customer service is awful. I walked in and the girl at the register acted like I was interrupting her day. The cost of the food is way too much for what you receive. And finally why does everything in this place have to be sweet? I purposely asked for no sweet sauce on my chicken Philly and was told it doesn't come on the Philly but the sandwich was still sweet. I ordered fries never asked for any sauce on them but they came drenched in sauce that was extremely sweet THEN they added salt to boot. Yeah this place sucks and has to be responsible for at least half the diabetes in this area. Of course it isn't on them what you eat but seriously why can't you just have regular fast food without everything suffocating in sugar. If I could do zero stars I would. They also take an inordinate amount of time to make the food. Like I said nothing about this spot makes me want to go back"
"We really enjoyed our dinner from Shugga Shack last night. We loved the garlic fries and the Philly steak it was enough for us to split and the egg roll was amazing very tasty food. I would come again. The nachos were very tasty too. Very reasonable prices."
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