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Pottery Barn
1701 South Lindbergh Boulevard, Frontenac, Missouri, United States
About the Pottery Barn
Pottery Barn is a renowned furniture and home goods store located at 1701 South Lindbergh Boulevard in Frontenac, Missouri, United States. Offering a wide range of stylish and high-quality furniture, decor, and accessories, Pottery Barn is a go-to destination for those looking to elevate their living spaces. With a focus on timeless design and exceptional craftsmanship, customers can expect to find everything they need to create a cozy and inviting home. Whether you're shopping for a new sofa, bedding, or decorative accents, Pottery Barn has something for every taste and style. Visit their store today to discover the perfect pieces to enhance your home.
Photos of Pottery Barn
1701 S Lindbergh Blvd #262, Frontenac, MO 63131, United States
Opening hours of Pottery Barn
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
12:00 - 18:00
Reviews of Pottery Barn
"Oh, where do I even begin? It's almost laughable, my dear experiences with this establishment, a place I've graced with my presence more times than I care to count. On one memorable occasion, I rather generously parted with over $10,000—yes, you heard that right—and even went so far as to get their credit card, all in a single visit. But let's not dwell on my philanthropy. However, my last visit was quite the eye-opener, a stark reminder of the caliber of individuals employed there. You see, the staff, if you can even call them that, are primarily composed of upper-middle-class women, armed to the teeth with their MRS degrees, exuding an air of judgment so thick you could cut it with a knife. These ladies, bless their hearts, possess an astounding lack of interest in assisting the likes of common folk who dare to venture into their domain with the intention of making a purchase. On this particular occasion, my wife and I had the audacity to step into their hallowed grounds in search of kitchen table chairs. We needed five, to be exact. While I, ever the dutiful husband, took it upon myself to entertain our son, my wife remained behind, subjecting herself to the torturous ordeal of trying out chairs. And let's be perfectly clear, a simple folding chair would suffice for me, but no, we had to indulge in this charade. Would you believe, during the entire twenty minutes of my wife's solitary chair audition, not a single so-called associate deigned to approach her? Not one! She was rendered invisible, forced to resort to checking colors on her phone, of all things. It's as if the concept of customer service is an alien one to them, a distant notion far removed from their lofty ideals. Truly, a masterclass in how to not run a retail operation."
"Do not use! Terrible and fraudulent company. Pottery Barn shipped us a table we never ordered. They then refused to remedy their mistake. Customer service is worse than anything I have experienced in my life. Capital One was of no help when we disputed the charges and sent us to collections over a table we never ordered. Ruined my perfect credit for the next seven years. Buyer beware!"
"If I could give NEGATIVE stars I would!!! Fraudulent and corrupt company. They sent an item to my home that I NEVER ordered, billed me for it, then refused to correct their mistake and/or take back this item that I never purchased! Then instead of helping, they sent me to collections when I refused to pay for this item. On top of that, they never delivered the ACTUAL ITEM I ordered!!! 9 months of back and forth with customer service and still no resolution!!! This is a TERRIBLE company! DO NOT USE!!!"
"Atrocious place to order something from. Ordered a dining table 7 months ago. At the time it was "4-6 weeks out to ship". After 8 weeks we started calling for an update. Got no real answer on when it would come cause it was on backorder now. 7 months later we finally receive the table. THEY FORGOT THE HARDWARE. They could not put the table together. The people delivering the table said someone will reach out in "1-2 days" to set up getting the hardware delivered. Of course no one calls. Then we call pottery barn. They put in a "request" to have hardware shipped and say it'll take "7-10 days to ship". After 10 days, no update. Call every day after that 10th day trying to get update and literally no one on customer service can figure out where hardware is or when it will come. All they say is "they put a ticket in" to request hardware and will take 7-10 more days to get response. It's now going on 4 weeks with no response or call from anyone regarding this issue. Went to store, absolutely no help in store as well. Finally ended up telling them to just come get the pieces of the table on our living room floor and take it out of our house and refund us. They said they will refund us. But of course need to wait “2-3 more business days for the delivery service to reach out to set up a time to get before they will refund us. 5,000 for a table we never used."
"Found the perfect side tables for our bedroom at the Pottery Barn. We could not buy the floor model and had to order them. The price was $100 more for the online order. Pottery Barn would not honor the in store price. In fact, the manager placed a new price tag on the floor model and put them back on the shelf."
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