MedOne Pharmacy Benefit Solutions
1590 University Avenue, Dubuque, Iowa, United States
About the MedOne Pharmacy Benefit Solutions
MedOne Pharmacy Benefit Solutions is a leading health and pharmacy institution located at 1590 University Avenue in Dubuque, Iowa, United States. As a comprehensive pharmacy benefit management company, MedOne is dedicated to providing innovative solutions to help individuals and organizations optimize their pharmacy benefits. With a focus on delivering high-quality care and cost-effective solutions, MedOne Pharmacy Benefit Solutions is committed to improving the health and well-being of its customers. Visit us today for all your pharmacy needs.
Photos of MedOne Pharmacy Benefit Solutions
1590 University Ave, Dubuque, IA 52001, United States
Opening hours of MedOne Pharmacy Benefit Solutions
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
09:00 - 14:30
Sunday:
Day off
Reviews of MedOne Pharmacy Benefit Solutions
"What an abysmal response from the company when their server is down. Just “save your receipts”?! I’m sure that really helps the low income people that can’t pay the ridiculous prices without insurance. Blows my mind that they can’t come up with a better solution after almost a week."
"I am extremely unimpressed with MedOne as a company and very sincerely hope that my employer drops them for next year. That said, they do have at least one employee who’s awesome. I worked with one of the supervisors, Kim, on a pharmacy access issue that was really going to complicate my life. Kim was true to her word, followed up with me when she said she would and went above and beyond to get my problem solved in time for me to get my refills. Thanks Kim! 5 stars for Kim, 0 stars for MedOne."
"Been trying to get my medication for 6 weeks and it's still not here. Insurance side passes blame to pharmacy side and pharmacy side places blame on insurance side. Finally there was hope with an overnight mailing, but that shipment didn't arrive. 5 days past dose due date and counting. No protocols in place for getting patients their meds in an urgent situation. Horrible patient experience and care. Guessing it was a cheap option for new employee benefits package. Unfortunatel."
"I wasn't able to locate my card and didn't have any of the information handy. I reached out to MedOne via chat and they were able to locate my account and request new cards be issued and mailed to me. It was wonderfully easy and the whole process took less than 5 minutes. I was worried that since I didn't have my Member ID that they wouldn't be able to help, but they came through for me!"
"It seems like they only cover cheap medications. My wife's medication is not covered and we can't afford to pay out of pocket. They put us through RX Ally for assistance, and they pass the buck to the drug maker. When that gets denied, they just give up. The insurance appears to only help with generic medications that are already really cheap, so I am just not seeing the point. Plus there stories continue to change depending who we talk to. We've been told the medication is covered, then not covered several times. At the end of the day it is not covered. I understand that most people don't have a choice of pharmacy insurance, but if you do, it's best to find an option other than MedOne."
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