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Williams Reserve
1245 Prairie Brook Drive, Palatine, Illinois, United States
About the Williams Reserve
Williams Reserve is a premier real estate agency located at 1245 Prairie Brook Drive in Palatine, Illinois. With a strong reputation for excellence in the industry, Williams Reserve offers expert guidance and personalized service to clients looking to buy or sell property in the area. Their team of experienced agents are dedicated to helping clients achieve their real estate goals, whether it's finding the perfect home or securing a lucrative investment opportunity. Trust Williams Reserve to provide professional, reliable, and efficient service for all your real estate needs in Palatine and beyond.
Photos of Williams Reserve
1245 Prairie Brook Dr, Palatine, IL 60074, United States
Opening hours of Williams Reserve
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
12:00 - 17:00
Reviews of Williams Reserve
"STOP now!!! Safe your time money & life.. seriously I moved in to this dump July of 2023 just to move the hell out in Feb 2024 6 months into my lease. The office manager Andrew told me the unit was renovated when really they painted over the cracks on the walls and replaced the stove I actually had Xmas decorations still left from prior tenants so if it was so renovated then it should of been cleaned. 2 weeks into my lease I had maintenance in my unit 4 times a week bc everything started falling apart. From harassment from strangers to slashed tires to bug infestation for months and roaming aunts all over my unit to my child freezing during the cold January days even with the heat on due to their poor installation of the windows. All if that was brought up to the staff and in the end nothing was done but yet I’m stuck paying renovation fee every month if $150. Andrew was always piece of work with lies to cover things up and excuses why nothing was done about the situation. The lack of concern or understanding was the worst if you had me living in garbage like that I can imagine the elderly people living conditions they were living in. Listen I can go on and on about what I have indured in this dump just safe you time and money this place needs to be reported to heath department for the conditions they have you living in"
"I lived in one of their loft style units for 3 years. I was pregnant when I moved in so this was my daughter's first home. It was so peaceful. I loved it so much, and the only reason I moved is because I needed more space, but could not afford their 2 bedroom apartments. Considering the experience I've had since I left in August, I regret leaving. The place was clean inside and out. Calm. I never heard my neighbors. Office was always super nice to my daughter and me. Laundry is on the same floor so really not a huge inconvenience. The scenery and walking paths are beautiful. The pool and grilling area is nice. It actually looks like the pictures on the website. I don't really agree with the negative reviews about Angela and the office. For the three years I lived there, everyone was extremely kind, and I loved Angela. She took care of business and made sure that our community was an enjoyable one. They also do nice stuff like community events, paint n sip, resident appreciation pool parties. It's really nice. The biggest con is the pricing. It seems overpriced, but if you can afford it, I'd pick this place over many others, especially in Palatine. I will say, in the Loft unit the living room area was a bit chili in the winter because of how the vents were setup, but nothing too crazy. You may have to follow up on a maintenance request here or there, but I was never outright ignored. I loved it here so much, I'm very seriously considering moving back."
"My Partner and I lived here for 4 years with our Husky (one of the few places who accept huskies) and it was a great experience. Staff is always attentive and quick to respond to any maintenance issues we had. We had a 3 bedroom and I'd say it was a fair price for what you were getting, compared to other apartments I've seen. Kitchen is small; but the 3 bedrooms, 2 bath and living room was a good size (we even were able to fit a dining table that fit 5 people); unfortunately no in unit Laundry but it is in the same building, you just have to reload the card at the leasing office. We are sad to be leaving, but it was a overall wonderful apartment complex."
"DO NOT move into building 1235 unless you want to be too close for comfort to the inappropriately unprofessional property manager. Angela Herman has been inexplicably rude, insulting, and threatening during my time here. She will leverage her position as property manager to make you very uncomfortable if she wishes to. She even has her own review on here commending herself as a manager but I think she didn't realize her name is attached to the review, lol. The other office staff members and maintenance were pleasant to deal with and understanding in this manner. The apartments themselves are fine but are in no way worth the stress and dismay caused to my spouse and I by Angela. They are especially not worth the recent price increase and I would suggest looking at units that are more appropriately priced."
"I lived at Williams Reserve for 2 amazing years - I was sad when I had to move for family circumstances. You can have a nice unit anywhere, but management can really make or break the experience. Andrew and the rest of the office staff are so friendly, personable, and eager to help. There are hundreds of residents, but they always remembered my name and apartment number when I came to pick up packages and what not. The staff really made me feel seen and welcome. The maintenance staff was always so speedy to respond. Any emergency maintenance requests were taken care of quickly, and even the general/not urgent things were addressed in the same day. At one point the boiler in my unit had to be replaced, and the maintenance team were super helpful and communicated everything very clearly. The unit itself was great - renovated and just the right size for me. I loved the loft style set up, the private entrance to the unit, and the convenient shared laundry room next door. Plenty of parking lot spaces, regardless of what time at night or day or the week."
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